Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents with financial advice and help them manage debt effectively.
- Company: Join the London Borough of Tower Hamlets, dedicated to community support and financial inclusion.
- Benefits: Enjoy a competitive hourly rate, weekly payments, and a personal account manager.
- Why this job: Make a real impact by helping tenants regain control over their finances in a supportive environment.
- Qualifications: Strong communication skills and experience in financial advice are essential.
- Other info: You'll receive a welcome pack and ongoing support from management.
The predicted salary is between 28800 - 43200 £ per year.
My client at the London Borough of Tower Hamlets is looking for a Financial Inclusion and Support Officer to join their team to help support an ongoing project in the Council. The Officer must be able to communicate effectively at all levels and be able to work on their own initiative with minimum support and closely with advice agencies, the Neighbourhoods team, and DWP to provide debt advice to support residents.
Provide robust financial advice and support to residents; make arrangements to clear debt owed enabling tenants to have better control over their finances. Providing support and sensitively persuade tenants to overcome barriers that prevent them from seeking help and to look at various available options preventing rent loss and reduced indebtedness to the THH.
To identify tenants in financial difficulty and take initiative to offer a range of financial advice options. Demonstrating knowledge and skills to sensitively interview and assess tenants' complex needs. Fact-finding and identifying where a resident may require additional support on financial issues, vulnerabilities, and employment.
If you have the skills and experience to take on this challenging role, then you are encouraged to apply. Management that are willing to help all case managers be the best they can possibly be along with a strong hourly rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency, including an Ackerman Pierce welcome pack.
If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce.
Financial Inclusion and Support Officer employer: Ackerman Pierce
Contact Detail:
Ackerman Pierce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Inclusion and Support Officer
✨Tip Number 1
Network with professionals in the financial inclusion sector. Attend local events or workshops related to financial advice and support, as this can help you meet people who might provide insights or even referrals for the role.
✨Tip Number 2
Familiarise yourself with the specific challenges faced by residents in Tower Hamlets. Understanding the local context will allow you to tailor your approach and demonstrate your commitment to supporting the community during interviews.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully provided financial advice or support. Use examples that highlight your ability to communicate effectively and work independently, as these are key skills for the role.
✨Tip Number 4
Research the various advice agencies and support services available in the area. Being knowledgeable about local resources will show your initiative and readiness to collaborate with other organisations to assist residents.
We think you need these skills to ace Financial Inclusion and Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Financial Inclusion and Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in financial advice, support roles, and any work with vulnerable populations. Use bullet points for clarity and focus on achievements that demonstrate your ability to communicate effectively and work independently.
Write a Strong Cover Letter: In your cover letter, express your passion for financial inclusion and your commitment to helping residents manage their finances. Provide specific examples of how you've successfully supported individuals in similar situations and how you can contribute to the Council's goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Ackerman Pierce
✨Showcase Your Communication Skills
As a Financial Inclusion and Support Officer, effective communication is key. Be prepared to demonstrate how you've successfully communicated with various stakeholders in the past, whether it's residents, agencies, or team members.
✨Highlight Your Problem-Solving Abilities
This role requires you to identify tenants in financial difficulty and offer solutions. Share specific examples of how you've tackled similar challenges before, showcasing your initiative and creativity in finding financial advice options.
✨Demonstrate Empathy and Sensitivity
You'll be working with vulnerable residents, so it's crucial to show that you can approach sensitive topics with care. Prepare to discuss how you've handled delicate situations in the past and how you can help tenants overcome barriers to seeking assistance.
✨Research the Organisation and Its Values
Understanding the London Borough of Tower Hamlets and its commitment to financial inclusion will set you apart. Familiarise yourself with their projects and values, and be ready to explain how your personal values align with theirs during the interview.
