SEND Ops Lead: Advancing Child & Family Success

SEND Ops Lead: Advancing Child & Family Success

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Ackerman Pierce Ltd

At a Glance

  • Tasks: Lead SEND operations, ensuring compliance with the Children and Families Act 2014.
  • Company: Hackney Council, dedicated to supporting children and families.
  • Benefits: Competitive salary, professional development, and a supportive work environment.
  • Other info: Join a dynamic team focused on collaboration and community impact.
  • Why this job: Make a real difference in the lives of children and young people with special educational needs.
  • Qualifications: Experience in SEND processes and strong interpersonal skills required.

The predicted salary is between 40000 - 50000 £ per year.

Purpose of the post

To ensure that the Council fulfils its statutory responsibilities as a Local Authority as they relate to the Children and Families Act 2014 and associated regulations. To manage the EHC process, special provision and placements funded through the High Needs block. To work in partnership with parents/carers, young people, education, health and care services, commissioners and information services in the integrated and joint delivery of statutory SEND processes and SEND provision, duties and services for special educational needs through efficient delivery systems and processes.

Main duties and responsibilities

  • Deliver outstanding service
  • Organise and manage SEND operations on behalf of the Council
  • Have oversight of the current and projected provision requirements for children and young people with SEND
  • Implement systems and processes that promote person-centered planning, keeping the views and wishes of the child and young person central, upholding the principles of the Children and Families Act 2014 and associated regulations and statutory guidance
  • Minimise anxiety for parents/carers of children and young people through excellent, timely and transparent clear communication about statutory processes
  • Increase service quality and performance
  • Ensure that EHC Needs Assessments are completed on time and that EHC Plans are of good to outstanding quality
  • Work with the Head of SEND to ensure that children and young people with SEND make good progress towards outcomes
  • Ensure that all children and young people have an appropriate school placement that meets their specific need as outlined in their EHC Plans
  • Be responsible for the timely completion of Complaints, Members Enquiries, information requests and statutory data returns
  • Identify opportunities for personal and professional development
  • Undertake professional development in support of priorities identified during appraisal sessions
  • Ensure that all members of the team are trained to a level that enables them to carry out their duties efficiently and effectively
  • Make best use of resources by contributing to Hackney Council's approach to the equitable distribution of resources and funding for children and young people with SEND within the resources available
  • Ensure effective and efficient management of the service budget in line with Hackney Council protocols
  • Develop strong relationships across teams and with partners, and work in partnership with key services across Education, Health and Care
  • Represent the Council at Pan London Groups and national events
  • Reflect best practice and ensure compliance
  • Provide specialist support and expert advice to the team and other professionals across the integrated SEND Service to ensure effective decision making for complex cases
  • Take a lead role in advising on the resolution of complex casework, including advice to the local authority for SEN and Disability Tribunals
  • Undertake additional or other duties as may be appropriate to achieve the objectives of the post and as directed and deemed appropriate by the Line Manager

General requirements

  • Ensure the wellbeing of the team by monitoring and responding to feedback and make management decisions in the interest of the service delivery
  • Proven interpersonal skills in order to maintain effective relationships with staff, colleagues and the wider partnership across services for children and young people with SEND
  • Carry out responsibilities with due regard to our policy, organisation and arrangements for Health and Safety at Work
  • Promote and safeguard the welfare of children, young and vulnerable people that you are responsible for or come into contact with
  • Carry out duties in line with our policy on Equality and Cohesion and be sensitive and caring to the needs of others, promoting a positive approach to a harmonious working environment

SEND Ops Lead: Advancing Child & Family Success employer: Ackerman Pierce Ltd

Hackney Council is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its SEND Ops Lead. With a strong commitment to professional development, employees are encouraged to grow their skills while making a meaningful impact on the lives of children and families in the community. The Council promotes collaboration across various services, ensuring that staff have the resources and support needed to excel in their roles, all within the vibrant and diverse setting of Hackney.

Ackerman Pierce Ltd

Contact Details:

Ackerman Pierce Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land SEND Ops Lead: Advancing Child & Family Success

Tip Number 1

Network like a pro! Reach out to people in the SEND sector, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.

Tip Number 2

Prepare for interviews by researching the Council’s current SEND initiatives. Show us that you’re not just familiar with the role but also passionate about making a difference in the lives of children and families.

Tip Number 3

Practice your communication skills! Since clear communication is key in this role, consider doing mock interviews with friends or mentors to refine how you convey your thoughts and ideas.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace SEND Ops Lead: Advancing Child & Family Success

Knowledge of the Children and Families Act 2014
SEND Operations Management
EHC Needs Assessment
Communication Skills
Interpersonal Skills
Project Management
Budget Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the SEND Ops Lead role. Highlight your experience with statutory responsibilities and how you've successfully managed similar processes in the past.

Showcase Your Communication Skills:Since clear communication is key in this role, use your application to demonstrate your ability to convey complex information simply. Share examples where you've effectively communicated with parents, carers, or other professionals.

Highlight Teamwork and Collaboration:This position involves working closely with various stakeholders. Make sure to mention any experiences where you've collaborated with teams across education, health, and care services to achieve common goals.

Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity!

How to prepare for a job interview at Ackerman Pierce Ltd

Know Your Legislation

Familiarise yourself with the Children and Families Act 2014 and its implications for SEND operations. Being able to discuss how this legislation impacts your role will show that you understand the statutory responsibilities of the Council.

Showcase Your Communication Skills

Prepare examples of how you've effectively communicated with parents, carers, and other stakeholders in previous roles. Highlighting your ability to minimise anxiety through clear communication will resonate well with the interviewers.

Demonstrate Person-Centred Planning

Be ready to discuss how you’ve implemented systems that keep the views and wishes of children and young people at the forefront. Share specific instances where you’ve successfully advocated for a child’s needs in an educational setting.

Highlight Team Collaboration

Emphasise your experience in building strong relationships across teams and with partners. Discuss how you’ve worked collaboratively with education, health, and care services to deliver effective SEND provision, as this is crucial for the role.