At a Glance
- Tasks: Lead SEND operations, ensuring compliance with the Children and Families Act 2014.
- Company: Hackney Council, dedicated to supporting children and families.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team focused on improving service quality and outcomes.
- Why this job: Make a real difference in the lives of children with special educational needs.
- Qualifications: Experience in SEND processes and strong interpersonal skills required.
The predicted salary is between 40000 - 50000 € per year.
Purpose of the post: To ensure that the Council fulfils its statutory responsibilities as a Local Authority as they relate to the Children and Families Act 2014 and associated regulations. To manage the EHC process, special provision and placements funded through the High Needs block. To work in partnership with parents/carers, young people, education, health and care services, commissioners and information services in the integrated and joint delivery of statutory SEND processes and SEND provision, duties and services for special educational needs through efficient delivery systems and processes.
Main duties and responsibilities:
- Deliver outstanding service
- To organise and manage SEND operations on behalf of the Council
- To have oversight of the current and projected provision requirements for children and young people with SEND
- To implement systems and processes that promote person centred planning keeping the views and wishes of the child and young person central, upholding the principles of the Children and Families Act 2014 and associated regulations and statutory guidance
- To minimise anxiety for parents/carers of children and young people through excellent, timely and transparent clear communication about statutory processes
- Increase service quality and performance
- To ensure that EHC Needs Assessments are completed on time and that EHC Plans are of good to outstanding quality
- To work with the Head of SEND to ensure that children and young people with SEND make good progress towards outcomes
- To ensure that all children and young people have an appropriate school placement that meets their specific need as outlined in their EHC Plans
- To be responsible for the timely completion of Complaints, Members Enquiries, information requests and statutory data returns
- Identify opportunities for personal and professional development
- To undertake professional development in support of priorities identified during appraisal sessions
- To ensure that all members of the team are trained to a level that enables them to carry out their duties efficiently and effectively
- Make best use of resources
- To contribute to Hackney Council’s approach to the equitable distribution of resources and funding for children and young people with SEND within the resources available
- To ensure that there is effective and efficient management of the service budget in line with Hackney Council protocols.
- Develop strong relationships across teams and with partners
- To work in partnership with key services across Education, Health and Care
- To represent the Council at Pan London Groups and national events
- Reflect best practice and ensure compliance
- Provide specialist support and expert advice to the team and other professionals across the integrated SEND Service to ensure effective decision making for complex cases
- Take a lead role in advising on the resolution of complex casework, including advice to the local authority for SEN and Disability Tribunals
- To undertake additional or other duties as may be appropriate to achieve the objectives of the post and as directed and deemed appropriate by the Line Manager.
General requirements:
- To ensure the wellbeing of the team by monitoring and responding to feedback and make management decisions in the interest of the service delivery
- Proven interpersonal skills in order to maintain effective relationships with staff, colleagues and the wider partnership across services for children and young people with SEND
- The post holder must at all times carry out his/her responsibilities with due regard to our policy, organisation and arrangements for Health and Safety at Work.
- It is your responsibility to carry out your duties in line with our policy on Equality and Cohesion and be sensitive and caring to the needs of others, promoting a positive approach to a harmonious working environment.
- You must promote and safeguard the welfare of children, young and vulnerable people that you are responsible for or come into contact with.
SEND Operational Lead employer: Ackerman Pierce Ltd
Hackney Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its SEND Operational Lead. With a strong emphasis on professional development, employees are encouraged to grow their skills while making a meaningful impact on the lives of children and families in the community. The Council's commitment to transparent communication and collaboration ensures that staff feel valued and empowered, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land SEND Operational Lead
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Familiarise yourself with the Children and Families Act 2014 and current SEND practices. Show them you’re not just passionate but also knowledgeable about the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to boost your confidence. The more you practice, the more comfortable you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace SEND Operational Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the SEND Operational Lead role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:Since clear communication is key in this role, give examples of how you've effectively communicated with parents, carers, and other professionals in the past. This will demonstrate your ability to minimise anxiety and provide outstanding service.
Highlight Your Leadership Experience:We want to see your ability to manage operations and lead a team. Share specific instances where you've successfully organised projects or led teams, especially in the context of SEND or similar environments.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Know Your Legislation
Familiarise yourself with the Children and Families Act 2014 and its implications for SEND. Be ready to discuss how you would ensure compliance and promote best practices in your role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with parents, carers, and other stakeholders in previous roles. Highlight your ability to minimise anxiety through clear and timely communication.
✨Demonstrate Your Leadership Style
Think about your approach to managing teams and resources. Be prepared to share specific instances where you've led a team to improve service quality or resolve complex cases.
✨Emphasise Collaboration
Discuss your experience working in partnership with various services, such as education, health, and care. Show how you can build strong relationships to enhance the delivery of SEND services.
