At a Glance
- Tasks: Lead a team of Financial Inclusion Officers to manage rent arrears and tenancy sustainment.
- Company: Join Ackerman Pierce, a supportive agency focused on housing solutions.
- Benefits: Enjoy weekly payments, a personal account manager, and a welcome pack.
- Why this job: Be part of a knowledgeable team that values your ideas and supports your growth.
- Qualifications: Experience in income management and rent arrears recovery is essential.
- Other info: Management prioritises staff development and offers a comfortable workload.
The predicted salary is between 36000 - 60000 £ per year.
Rent Arrears Team Leader My client is seeking an experienced Rent Arrears Team Leader who can successfully manage a team of Financial Inclusion Officers. The Team Leader will work closely with the Rents and Neighbourhoods Team to ensure rent arrears, other debts and other tenancy sustainment are responded to promptly. The Income manager understands the pressures of the position and offers support with a comfortable workload. With experience of managing an Income team the candidate will be expected to monitor performance of staff whilst manging own workload. The Team Leader will join a well-established team and bring success amongst knowledgeable peers with ideas for the future. Duties Includes : Knowledge of income management and rent arrears recovery Excellent knowledge of The Welfare Reform Policy and Produce implementing this to the team Managing and developing staff; monitoring performance through 1-2-1 appraisals Identifying improvements on councils\’ procedures and staff management If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to. If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce #J-18808-Ljbffr
Rent Arrears Team Leader employer: Ackerman Pierce Ltd
Contact Detail:
Ackerman Pierce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Arrears Team Leader
✨Tip Number 1
Familiarise yourself with the latest developments in Welfare Reform Policy. Being well-versed in this area will not only boost your confidence during discussions but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in income management and rent arrears recovery. Engaging with others in the field can provide you with insights and tips that could be beneficial for your application and future role.
✨Tip Number 3
Prepare to discuss your experience in managing teams effectively. Think of specific examples where you've successfully monitored performance and developed staff, as these will be key points of interest for the hiring team.
✨Tip Number 4
Research the organisation's current procedures and identify potential areas for improvement. Showing that you have thought critically about their processes will set you apart as a proactive candidate.
We think you need these skills to ace Rent Arrears Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Rent Arrears Team Leader. Familiarise yourself with income management, rent arrears recovery, and the Welfare Reform Policy, as these are crucial for the role.
Tailor Your CV: Highlight your relevant experience in managing teams and your knowledge of income management. Use specific examples to demonstrate how you've successfully led teams and improved performance in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and explain why you're a great fit. Mention your experience with staff development and performance monitoring, and how you can contribute to the team's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for a leadership role.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Showcase Your Leadership Skills
As a Rent Arrears Team Leader, it's crucial to demonstrate your ability to manage and develop a team. Be prepared to discuss your previous experiences in leading teams, how you monitor performance, and the strategies you use for staff development.
✨Understand Income Management
Make sure you have a solid grasp of income management and rent arrears recovery. Brush up on relevant policies, especially The Welfare Reform Policy, as this knowledge will be key in your discussions during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about past challenges you've faced in similar roles and how you successfully navigated them.
✨Express Your Ideas for Improvement
The role involves identifying improvements in council procedures and staff management. Come prepared with ideas or suggestions on how you could enhance processes within the team, showing your proactive approach and commitment to continuous improvement.