At a Glance
- Tasks: Lead SEND operations to support children and families, ensuring compliance with statutory responsibilities.
- Company: Hackney Council, dedicated to advancing child and family success.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Join a dynamic team focused on collaboration and community impact.
- Why this job: Make a real difference in the lives of children with special educational needs.
- Qualifications: Experience in SEND processes and strong interpersonal skills required.
The predicted salary is between 40000 - 50000 £ per year.
Purpose of the post
To ensure that the Council fulfils its statutory responsibilities as a Local Authority as they relate to the Children and Families Act 2014 and associated regulations. To manage the EHC process, special provision and placements funded through the High Needs block. To work in partnership with parents/carers, young people, education, health and care services, commissioners and information services in the integrated and joint delivery of statutory SEND processes and SEND provision, duties and services for special educational needs through efficient delivery systems and processes.
Main duties and responsibilities
- Deliver outstanding service
- Organise and manage SEND operations on behalf of the Council
- Have oversight of the current and projected provision requirements for children and young people with SEND
- Implement systems and processes that promote person-centered planning, keeping the views and wishes of the child and young person central, upholding the principles of the Children and Families Act 2014 and associated regulations and statutory guidance
- Minimise anxiety for parents/carers of children and young people through excellent, timely and transparent clear communication about statutory processes
- Increase service quality and performance
- Ensure that EHC Needs Assessments are completed on time and that EHC Plans are of good to outstanding quality
- Work with the Head of SEND to ensure that children and young people with SEND make good progress towards outcomes
- Ensure that all children and young people have an appropriate school placement that meets their specific need as outlined in their EHC Plans
- Be responsible for the timely completion of Complaints, Members Enquiries, information requests and statutory data returns
- Identify opportunities for personal and professional development
- Undertake professional development in support of priorities identified during appraisal sessions
- Ensure that all members of the team are trained to a level that enables them to carry out their duties efficiently and effectively
- Make best use of resources by contributing to Hackney Council's approach to the equitable distribution of resources and funding for children and young people with SEND within the resources available
- Ensure effective and efficient management of the service budget in line with Hackney Council protocols
- Develop strong relationships across teams and with partners, and work in partnership with key services across Education, Health and Care
- Represent the Council at Pan London Groups and national events
- Reflect best practice and ensure compliance
- Provide specialist support and expert advice to the team and other professionals across the integrated SEND Service to ensure effective decision making for complex cases
- Take a lead role in advising on the resolution of complex casework, including advice to the local authority for SEN and Disability Tribunals
- Undertake additional or other duties as may be appropriate to achieve the objectives of the post and as directed and deemed appropriate by the Line Manager
General requirements
- Ensure the wellbeing of the team by monitoring and responding to feedback and make management decisions in the interest of the service delivery
- Proven interpersonal skills in order to maintain effective relationships with staff, colleagues and the wider partnership across services for children and young people with SEND
- Carry out responsibilities with due regard to our policy, organisation and arrangements for Health and Safety at Work
- Promote and safeguard the welfare of children, young and vulnerable people that you are responsible for or come into contact with
- Carry out duties in line with our policy on Equality and Cohesion and be sensitive and caring to the needs of others, promoting a positive approach to a harmonious working environment
SEND Ops Lead: Advancing Child & Family Success in London employer: Ackerman Pierce Ltd
Hackney Council is an exceptional employer dedicated to advancing child and family success through a collaborative and supportive work culture. Employees benefit from professional development opportunities, a commitment to wellbeing, and the chance to make a meaningful impact in the lives of children and young people with special educational needs. Located in a vibrant community, the Council fosters strong partnerships across education, health, and care services, ensuring that staff are equipped to deliver outstanding service while upholding the principles of the Children and Families Act 2014.
StudySmarter Expert Advice🤫
We think this is how you could land SEND Ops Lead: Advancing Child & Family Success in London
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the Council’s current SEND initiatives. Show us that you’re not just familiar with the role but also passionate about making a difference in the lives of children and families.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing SEND operations and working with diverse teams. We want to see how you handle real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace SEND Ops Lead: Advancing Child & Family Success in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the SEND Ops Lead role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:Since clear communication is key in this role, give examples of how you've effectively communicated with parents, carers, and other professionals in your previous roles. We want to see your ability to keep everyone informed and engaged!
Highlight Your Teamwork Experience:This position involves working closely with various teams and partners. Share specific instances where you've collaborated successfully with others to achieve a common goal, especially in the context of SEND or related fields.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Ackerman Pierce Ltd
✨Know Your Legislation
Familiarise yourself with the Children and Families Act 2014 and its implications for SEND operations. Being able to discuss how this legislation impacts your role will show your understanding of the statutory responsibilities and demonstrate your commitment to upholding these principles.
✨Showcase Your Communication Skills
Prepare examples that highlight your ability to communicate effectively with parents, carers, and other stakeholders. Think about times when you’ve minimised anxiety through clear communication or resolved complex issues, as this is crucial for the role.
✨Demonstrate Team Leadership
Be ready to discuss your experience in managing teams and ensuring they are well-trained and supported. Share specific instances where you’ve developed team members or improved service delivery, as this aligns with the role's focus on effective management.
✨Highlight Your Problem-Solving Skills
Prepare to talk about how you've tackled complex casework or resolved disputes in previous roles. Providing concrete examples of your decision-making process will illustrate your capability to handle the challenges that come with SEND operations.
