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For Companies At a Glance
- Tasks: Manage lettings, support tenants, and ensure efficient property allocations.
- Company: Join a leading housing association making a difference in the community.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Make a real impact by helping individuals and families find secure homes.
- Qualifications: Experience in lettings or rehousing, with strong communication skills required.
- Other info: Submit your CV and cover letter to apply for this rewarding role.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a dedicated Lettings & Rehousing Officer to join a leading housing association. In this role, you will be responsible for managing the lettings process, supporting tenants through rehousing, and ensuring properties are allocated efficiently and in line with policies.
Key Responsibilities:
- Managing the end-to-end lettings process, including property allocations and tenancy sign-ups.
- Supporting residents through rehousing, including decant processes and transfers.
- Ensuring compliance with housing policies and procedures.
- Liaising with internal teams and external partners to facilitate smooth tenancy transitions.
- Providing excellent customer service to prospective and existing tenants.
Requirements:
- Experience in lettings, rehousing, or a similar housing role.
- Strong knowledge of housing regulations and tenancy management.
- Excellent communication and organisational skills.
- Ability to work independently and manage a caseload effectively.
This is a fantastic opportunity to make a real impact in the housing sector, supporting individuals and families in need of secure and suitable accommodation. To apply, please submit your CV and a brief cover letter outlining your relevant experience.
Lettings and Rehousing Officer employer: Ackerman Pierce Ltd
Contact Detail:
Ackerman Pierce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings and Rehousing Officer
✨Tip Number 1
Familiarise yourself with the latest housing regulations and policies. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and understanding of the sector.
✨Tip Number 2
Network with professionals in the housing sector. Attend local housing association events or join relevant online forums to connect with others in the field, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking about past experiences where you've successfully managed lettings or rehousing processes. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 4
Showcase your customer service skills during the application process. Think of examples where you've gone above and beyond for clients or tenants, as this is crucial for a role focused on supporting residents.
We think you need these skills to ace Lettings and Rehousing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lettings and rehousing. Focus on relevant roles and responsibilities that align with the job description, such as managing tenancy sign-ups and supporting residents through rehousing.
Craft a Compelling Cover Letter: In your cover letter, clearly outline your relevant experience and how it relates to the key responsibilities of the Lettings and Rehousing Officer role. Use specific examples to demonstrate your knowledge of housing regulations and your customer service skills.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language in both your CV and cover letter, and consider mentioning any experience liaising with internal teams or external partners.
Highlight Organisational Skills: Given the need to manage a caseload effectively, emphasise your organisational skills in your application. Provide examples of how you have successfully managed multiple tasks or projects in previous roles, showcasing your ability to work independently.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Know Your Housing Regulations
Familiarise yourself with the key housing regulations and policies relevant to lettings and rehousing. Being able to discuss these confidently will demonstrate your expertise and commitment to compliance during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight specific situations where you supported tenants or resolved issues, as this is crucial for a Lettings and Rehousing Officer.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your caseload effectively. Share strategies you use to stay organised and ensure smooth transitions for tenants, as this role requires strong organisational abilities.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the organisation's approach to lettings and rehousing. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
