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- Tasks: Join a dynamic team managing leasehold service charge accounts and providing expert advice.
- Company: Ackerman Pierce is dedicated to supporting housing professionals with a strong focus on community.
- Benefits: Enjoy weekly payments, a personal account manager, and a welcome pack.
- Why this job: This role offers hands-on experience in leasehold management and the chance to make a real impact.
- Qualifications: Previous experience in leasehold management is essential; a passion for learning is a plus.
- Other info: Be part of a supportive team that values your growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Are you a Leasehold Officer looking for work? My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice all aspects of service charges and any major works. To maximise the council\’s income through effective monitoring and management of approximately 1000 leasehold service charge accounts. To investigate and respond to leaseholders\’ queries regarding service charges and their service charge accounts To perform the Council\’s credit control function in respect of residential leasehold service charge debt and related amounts To calculate and process service charge reductions in accordance with legislation, policy and decisions of the Courts and First Tier Tribunal (Property Chamber). To effectively manage approximately 1,000 service charge accounts from the point of issue through to collection including setting up and monitoring payment arrangements; arrears escalation; dispute resolution and County Court action. To be a point of contact for queries and advice, externally & internally, concerning leases, leasehold management and the liability of lessees and applicants to contribute to Council expenditure. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Contact Detail:
Ackerman Pierce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Officer
✨Tip Number 1
Familiarise yourself with the latest legislation and policies regarding leasehold management. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in leasehold management. Attend relevant events or join online forums to connect with others and gain insights that could be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed service charge accounts or resolved disputes. Real-life examples will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Research the council's current challenges and priorities related to leasehold management. Being informed about their specific needs will allow you to tailor your discussions and show how you can contribute to their goals.
We think you need these skills to ace Leasehold Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Leasehold Officer. Familiarise yourself with service charge management, credit control functions, and leaseholder queries to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in managing service charge accounts or dealing with leaseholders. Use specific examples to demonstrate your expertise in these areas.
Showcase Your Skills: Mention key skills that are relevant to the role, such as communication, problem-solving, and financial management. Provide examples of how you've successfully used these skills in past roles.
Tailor Your Application: Customise your cover letter to reflect your understanding of the company and the specific requirements of the Leasehold Officer position. Address how you can contribute to their team and improve their service charge management.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Know Your Leasehold Legislation
Familiarise yourself with the relevant legislation and policies regarding leasehold management and service charges. Being able to discuss these confidently will demonstrate your expertise and readiness for the role.
✨Prepare for Common Queries
Anticipate the types of queries leaseholders might have about service charges and be ready to provide clear, concise answers. This shows that you understand the role's responsibilities and can handle customer interactions effectively.
✨Showcase Your Credit Control Experience
Be prepared to discuss your previous experience with credit control and managing service charge accounts. Highlight specific examples where you've successfully resolved disputes or managed arrears, as this is crucial for the position.
✨Demonstrate Team Collaboration Skills
Since you'll be joining a strong team, emphasise your ability to work collaboratively. Share examples of how you've contributed to team success in past roles, which will show that you're a good fit for their team dynamic.
