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- Tasks: Join a dynamic team as a Leasehold Officer, managing 1,000 service charge accounts.
- Company: Ackerman Pierce is dedicated to providing top-notch housing services and support.
- Benefits: Enjoy weekly payments, a personal account manager, and a welcome pack.
- Why this job: This role offers hands-on experience in leasehold management and a chance to grow your expertise.
- Qualifications: Previous experience in leasehold management is essential; eagerness to learn is a plus.
- Other info: Be the go-to person for leaseholder queries and make a real impact!
The predicted salary is between 28800 - 43200 £ per year.
Are you a Leasehold Officer looking for work? My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice all aspects of service charges and any major works. To maximise the council\’s income through effective monitoring and management of approximately 1000 leasehold service charge accounts. To investigate and respond to leaseholders\’ queries regarding service charges and their service charge accounts To perform the Council\’s credit control function in respect of residential leasehold service charge debt and related amounts To calculate and process service charge reductions in accordance with legislation, policy and decisions of the Courts and First Tier Tribunal (Property Chamber). To effectively manage approximately 1,000 service charge accounts from the point of issue through to collection including setting up and monitoring payment arrangements; arrears escalation; dispute resolution and County Court action. To be a point of contact for queries and advice, externally & internally, concerning leases, leasehold management and the liability of lessees and applicants to contribute to Council expenditure. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Leasehold Officer employer: Ackerman Pierce Ltd
Contact Detail:
Ackerman Pierce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Officer
✨Tip Number 1
Familiarize yourself with the key aspects of leasehold management, especially service charges and credit control. Understanding these areas will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the housing sector, particularly those who work with leasehold properties. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed service charge accounts or resolved disputes. Real-life scenarios can showcase your problem-solving skills.
✨Tip Number 4
Stay updated on current legislation and best practices related to leasehold management. Being knowledgeable about recent changes can set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Leasehold Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Leasehold Officer position. Understand the key responsibilities, such as managing service charge accounts and providing expert advice to leaseholders.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in leasehold management, service charge calculations, or credit control. Use specific examples to demonstrate your expertise in these areas.
Tailor Your CV: Customize your CV to align with the requirements of the Leasehold Officer role. Focus on skills that are directly relevant, such as dispute resolution and financial management, to make your application stand out.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the team. Mention your passion for leasehold management and your eagerness to contribute to the council's income maximization efforts.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Know Your Service Charges
Make sure you have a solid understanding of service charges and how they are calculated. Be prepared to discuss your experience with managing service charge accounts and any relevant legislation.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've handled leaseholder queries or disputes in the past. Highlight your ability to resolve issues effectively and maintain positive relationships with leaseholders.
✨Familiarize Yourself with Credit Control
Since credit control is a key part of the role, brush up on your knowledge of credit control processes and how to manage arrears. Be ready to explain your approach to ensuring timely payments.
✨Show Your Team Spirit
This position involves working within a strong team. Be prepared to discuss how you collaborate with others and contribute to a positive team environment, as well as how you can hit the ground running.
