At a Glance
- Tasks: Assess housing applications and ensure fair allocation of social housing.
- Company: Join a dedicated Housing Services team focused on public service.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Collaborative atmosphere with a commitment to fairness and transparency.
- Why this job: Make a real difference in people's lives by helping them access housing.
- Qualifications: Organised, customer-focused, with a passion for public service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an organised, customer-focused Housing Register Officer to join our Housing Services team.
This is an excellent opportunity for someone who is passionate about delivering high-quality public services and helping people access social housing.
As a Housing Register Officer, you will play a key role in maintaining an accurate and fair housing register, assessing applications in accordance with housing legislation and the Council s Allocations Policy, and providing excellent advice and support to customers throughout the application process.
About the Role You will be responsible for assessing new housing applications, reviewing existing applications, determining eligibility and priority, and ensuring applicants receive clear, timely decisions.
Working closely with colleagues across Housing Services and external partner organisations, you will help ensure that social housing is allocated fairly, transparently, and in line with statutory requirements.
Key Responsibilities Assess applications to join the housing register in line with housing legislation and the Council s Allocations Policy.
Verify applicant information, including identity, residency, income, medical information, and housing circumstances.
Determine eligibility, qualification, and priority banding based on evidence and policy.
Review changes in applicants circumstances and reassess applications where required.
Communicate decisions clearly, providin...
Housing Register Officer employer: Ackerman Pierce Ltd
Ackerman Pierce Ltd is an excellent employer, offering a supportive remote work environment that prioritises employee well-being and professional growth. With a strong focus on SEND legislation and tribunal processes, employees are provided with continuous training and development opportunities, fostering a culture of collaboration and innovation. Working in the Southwest, you will enjoy the flexibility of remote work while making a meaningful impact in the community through your role.
