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For Companies At a Glance
- Tasks: Help residents find housing solutions and assess homelessness cases.
- Company: Join a vibrant London Borough dedicated to supporting its community.
- Benefits: Enjoy competitive pay, supportive management, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while working in a dynamic team environment.
- Qualifications: Experience with homelessness assessments and strong communication skills are essential.
- Other info: Be part of a team that values your development and success.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our London Borough is looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets and solve any complex problems that appear in the job role.
Essential Requirements
Essential Requirements: Candidates are required to have sound working knowledge and experience of undertaking homelessness assessments using the following:
- Housing Act 1996
- Homelessness Reduction Act 2017
- Homelessness Code of Guidance
- Safeguarding and risk management
- Equality Act 2010: Public sector equality duty
- Domestic Abuse Bill 2021
Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants.
The role will predominately include:
- Interviewing and assessing homeless people
- Preventing homelessness by promoting housing options and providing effective advice
- Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended.
- Participating in a duty rota system with other Housing Options Officers
- Effectively managing a caseload, within the constraints of the HRA
- Utilising and updating the HOPE/Orchard housing management systems
If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.
How to apply
If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed)
#J-18808-Ljbffr
Housing Options Officer employer: Ackerman Pierce Ltd
Contact Detail:
Ackerman Pierce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Officer
✨Tip Number 1
Familiarise yourself with the key legislation mentioned in the job description, such as the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently during your interview will demonstrate your expertise and commitment to the role.
✨Tip Number 2
Prepare examples from your previous experience where you successfully managed a caseload or resolved complex issues related to homelessness. This will help you showcase your problem-solving skills and ability to work under pressure, which are crucial for this position.
✨Tip Number 3
Network with professionals in the housing sector, especially those who have experience with the local authority or similar roles. They can provide valuable insights and may even refer you to opportunities within their organisations, including ours at StudySmarter.
✨Tip Number 4
Demonstrate your customer service skills by preparing to discuss how you would handle difficult conversations with clients facing homelessness. Showing empathy and effective communication strategies will highlight your suitability for a customer-focused team like ours.
We think you need these skills to ace Housing Options Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Housing Options Officer position. Familiarise yourself with the essential requirements and responsibilities to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with homelessness assessments and knowledge of relevant legislation such as the Housing Act 1996 and the Homelessness Reduction Act 2017. Use specific examples to demonstrate your expertise.
Showcase Communication Skills: Since effective communication is crucial for this role, provide examples in your application that showcase your ability to work with diverse stakeholders, including customers and partner organisations. Highlight any relevant achievements in this area.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role and the organisation. Mention why you are a good fit for their dynamic, customer-focused team and how you can contribute to their goals.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Know Your Legislation
Familiarise yourself with the Housing Act 1996, Homelessness Reduction Act 2017, and other relevant legislation. Being able to discuss these laws confidently will demonstrate your expertise and understanding of the role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with diverse groups, such as customers and landlords. Highlighting your ability to navigate complex conversations will be crucial in this role.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved issues or prevented homelessness. Sharing these experiences will illustrate your proactive approach and commitment to helping others.
✨Understand the Team Dynamics
Research the team culture and values of the organisation. Showing that you align with their customer-focused approach and are eager to contribute to a dynamic team will make a positive impression.
