Housing Options Assistant

Housing Options Assistant

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Ackerman Pierce Ltd

At a Glance

  • Tasks: Provide high-quality housing advice and support to prevent homelessness.
  • Company: Join a supportive Local Authority team making a real difference.
  • Benefits: Competitive daily rate, hybrid working, and a positive work environment.
  • Other info: Great opportunity for career growth in a fast-paced environment.
  • Why this job: Help residents find homes and achieve positive housing outcomes.
  • Qualifications: Experience in housing options or homelessness prevention is essential.

The predicted salary is between 30000 - 40000 £ per year.

We are currently recruiting for 7 Assistant Housing Solutions Officers to join a busy Local Authority Housing Needs & Support team. This is an excellent opportunity for experienced housing professionals who are passionate about preventing homelessness and delivering high-quality advice and support to residents. Working within a fast-paced statutory housing environment, you will play a key role in helping residents access suitable accommodation, prevent homelessness, and achieve positive housing outcomes.

Key Responsibilities

  • Deliver high-quality housing advice and homelessness prevention services.
  • Assess housing needs and identify appropriate housing solutions.
  • Complete housing needs assessments and contribute to Personalised Housing Plans.
  • Support the delivery of statutory homelessness duties under relevant housing legislation.
  • Prepare decision letters, referrals, case notes and statutory correspondence.
  • Assist residents in accessing housing through allocations and choice-based lettings.
  • Liaise with internal departments and external agencies to secure positive outcomes.
  • Maintain accurate case records and manage a varied caseload.
  • Provide excellent customer service while supporting vulnerable residents.

Essential Experience

  • Previous experience working within Housing Options, Homelessness Prevention or a Local Authority Housing service.
  • Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and related housing legislation.
  • Experience providing advice and support to members of the public.
  • Strong communication, negotiation and case management skills.
  • The ability to produce clear written correspondence and maintain accurate records.
  • Excellent organisational skills and the ability to manage competing priorities.
  • Confidence using IT systems including Microsoft Office and case management databases.

Contract Details

  • Rate: £172 per day (Umbrella)
  • Hours: 36 hours per week
  • Working Pattern: Monday to Friday, 9:00am – 5:00pm
  • Hybrid: 3 days per week in the office
  • Vacancies: 7

If you have a background in housing advice, homelessness prevention or housing options and are looking for your next contract opportunity within a supportive Local Authority team, we would love to hear from you. Apply today with your updated CV to be considered.

Ackerman Pierce Ltd

Contact Details:

Ackerman Pierce Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Options Assistant

Get Involved in Local Property Events

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We think you need these skills to ace Housing Options Assistant

Housing Options Knowledge
Homelessness Prevention
Local Authority Housing Service Experience
Knowledge of Housing Act 1996
Knowledge of Homelessness Reduction Act 2017
Communication Skills
Negotiation Skills

Some tips for your application 🫡

Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!

Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!

Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Options Assistant role at Ackerman Pierce Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!

Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!

How to prepare for a job interview at Ackerman Pierce Ltd

Know Your Market Trends

In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Ackerman Pierce Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.

Prepare for Scenario Questions

Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.

Showcase Your Connections

In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Ackerman Pierce Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.

Demonstrate Technical Savvy

Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Ackerman Pierce Ltd.