Housing Officer

Housing Officer

Uxbridge Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage your own patch, handle ASB cases, and assist with tenancy matters.
  • Company: Join a supportive team focused on social housing and community well-being.
  • Benefits: Enjoy a comfortable working environment with management support and professional development opportunities.
  • Why this job: Make a real impact in residents' lives while working alongside knowledgeable peers.
  • Qualifications: Experience in social housing, tenancy management, and handling ASB cases is essential.
  • Other info: Ideal for those eager to grow their skills in a collaborative setting.

The predicted salary is between 28800 - 43200 £ per year.

My client is seeking an experienced Housing Officer to be able to successfully manage their own patch. The Housing Officer will be responsible for Anti-Social Behaviour (ASB) cases alongside tenancy matters. The client understands the pressures of the position and is keen to support all team members in a comfortable working condition. The team are looking for an experienced candidate that will hit the ground running bringing success amongst knowledgeable peers. Deal with minor rent cases passing them on to a more relevant team after initial assessment. Carrying out all aspects of a Housing Officer whilst ensuring exceptional Housing advice and assistance throughout. Duties Includes: Experience handling Anti-Social Behaviour (ASB) cases Reducing a backlog of voids Recent experience within Social Housing/Tenancy Management within a Local Authority including Tenancy sign ups Experience carrying out initial rent assessments and delegating minor cases to the relevant team Identifying vulnerable residents and working with partner agencies to ensure all residents can live safely and sustain their tenancies Aware with successions, assignments mutual exchanges and legal issues, including preparing statements and presenting these at court, boundary disputes and damage to propertyIf you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency

Housing Officer employer: Ackerman Pierce Ltd

Our organization is dedicated to fostering a supportive and collaborative work environment for our Housing Officers, ensuring that you have the resources and guidance needed to excel in your role. With a strong emphasis on employee growth, we offer ongoing training and development opportunities, allowing you to enhance your skills while making a meaningful impact in the community. Located in a vibrant area, our team thrives on shared knowledge and camaraderie, making it an ideal place for experienced professionals looking to contribute to social housing and tenancy management.
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Contact Detail:

Ackerman Pierce Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarize yourself with the specific challenges and responsibilities of a Housing Officer, especially in relation to Anti-Social Behaviour (ASB) cases. Understanding these nuances will help you demonstrate your expertise during interviews.

✨Tip Number 2

Network with current or former Housing Officers to gain insights into their experiences and best practices. This can provide you with valuable information that you can reference in conversations with the hiring team.

✨Tip Number 3

Stay updated on local housing policies and legislation, as well as any recent changes in social housing management. This knowledge will show your commitment to the role and your ability to adapt to evolving regulations.

✨Tip Number 4

Prepare to discuss specific examples from your past experience where you successfully managed tenancy issues or ASB cases. Highlighting your problem-solving skills and outcomes will make a strong impression on the interviewers.

We think you need these skills to ace Housing Officer

Experience in Anti-Social Behaviour (ASB) case management
Knowledge of Social Housing and Tenancy Management
Ability to conduct initial rent assessments
Strong communication skills
Understanding of tenancy sign-ups and legal issues
Experience in identifying vulnerable residents
Collaboration with partner agencies
Problem-solving skills
Attention to detail
Ability to manage a caseload effectively
Familiarity with mutual exchanges and assignments
Experience in preparing statements for court
Conflict resolution skills
Empathy and understanding towards residents' needs

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in handling Anti-Social Behaviour (ASB) cases and tenancy management. Use specific examples that demonstrate your ability to manage your own patch effectively.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the team environment. Mention your recent experience within Social Housing and how you can contribute to reducing the backlog of voids.

Showcase Relevant Skills: Emphasize your skills in identifying vulnerable residents and working with partner agencies. Provide examples of how you've successfully navigated legal issues or prepared statements for court.

Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no errors. A well-presented application reflects your attention to detail, which is crucial for a Housing Officer.

How to prepare for a job interview at Ackerman Pierce Ltd

✨Show Your Experience with ASB Cases

Be prepared to discuss your previous experience handling Anti-Social Behaviour cases. Share specific examples of how you managed these situations and the outcomes, as this will demonstrate your capability in a key area of the role.

✨Highlight Your Tenancy Management Skills

Make sure to emphasize your recent experience in Social Housing and Tenancy Management. Discuss any relevant responsibilities you've had, such as tenancy sign-ups or managing voids, to show that you can hit the ground running.

✨Demonstrate Your Problem-Solving Abilities

Prepare to talk about how you've handled minor rent cases and your approach to delegating them effectively. This will showcase your ability to assess situations and work collaboratively with other teams.

✨Discuss Your Work with Vulnerable Residents

Share your experiences identifying and supporting vulnerable residents. Highlight any partnerships you've formed with agencies to ensure safety and tenancy sustainability, as this aligns with the client's focus on community support.

Housing Officer
Ackerman Pierce Ltd
Location: Uxbridge
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