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- Tasks: Lead key projects to enhance Housing Services and improve tenant satisfaction.
- Company: Join Ackerman Pierce, a dedicated agency focused on housing and community support.
- Benefits: Enjoy weekly payments, a personal account manager, and a welcome pack.
- Why this job: Make a real impact in homelessness support while championing diversity and equality.
- Qualifications: Proven managerial skills and knowledge of housing services are essential.
- Other info: Contact the housing department for more details or questions.
The predicted salary is between 43200 - 72000 £ per year.
My client is seeking a Head Of Service whose main responsibilities will be the implementation of key programmes and projects that will underpin the continuous improvement of the Housing Service in support of homelessness, PRS, rent and tenancy management.
Duties include:
- Build and maintain effective services, ensuring tenant satisfaction is at the heart of continuous improvement in Housing.
- Develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post.
- Support and develop partnership working, including acting as an effective ambassador and advocate across the Council and with external organisations.
- Be fully conversant with relevant statutory provisions and take a strategic view of the Council's constitution, processes, and procedures.
- Ensure timely and relevant advice and information is given to Members generally and build effective working relationships with the Leader and relevant Portfolio Holders.
- Take individual and collective professional responsibility for championing the Council's diversity agenda, proactively implementing initiatives which secure equality of access and outcomes and commit to continually developing personal understanding of diversity.
If you have the skills and experience to take on this challenging role, then you are encouraged to apply.
Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency, including an Ackerman Pierce welcome pack.
If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce.
Head Of Service employer: Ackerman Pierce Ltd
Contact Detail:
Ackerman Pierce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Service
✨Tip Number 1
Network with professionals in the housing sector, especially those who have experience in service management. Attend relevant conferences or workshops to meet potential colleagues and learn about best practices in tenant satisfaction and continuous improvement.
✨Tip Number 2
Familiarise yourself with the latest statutory provisions related to housing services. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the legal framework that governs the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented programmes or projects in previous roles. Highlight your ability to build effective partnerships and advocate for diversity initiatives, as these are key aspects of the Head of Service position.
✨Tip Number 4
Research the Council's current housing strategies and challenges. Being well-informed about their goals and issues will allow you to tailor your discussions and show how your vision aligns with their objectives during the interview process.
We think you need these skills to ace Head Of Service
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Head Of Service position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect the specific requirements of the role. Emphasise your experience in housing services, project management, and partnership working. Use keywords from the job description to make your CV stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving housing services and your commitment to diversity and inclusion. Provide examples of how you've successfully implemented programmes or projects in previous roles.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to improve tenant satisfaction and manage effective services. This could be through statistics, successful projects, or positive feedback from stakeholders.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the responsibilities of the Head Of Service position. Familiarise yourself with key programmes and projects related to housing services, as well as the specific challenges in homelessness and tenancy management.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in building and maintaining effective services. Highlight examples where you've successfully led teams or initiatives that improved tenant satisfaction and service delivery.
✨Demonstrate Partnership Working
Since collaboration is key in this role, think of instances where you've worked with external organisations or acted as an ambassador for your previous employers. Be ready to explain how you can foster partnerships that benefit the Council and its objectives.
✨Emphasise Your Commitment to Diversity
The role requires a strong commitment to diversity and equality. Prepare to discuss how you've championed diversity initiatives in your past roles and how you plan to implement similar strategies in the new position.
