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- Tasks: Manage temporary accommodations and support tenants while ensuring compliance with legislation.
- Company: Join Slough Borough Council, dedicated to improving lives in the community.
- Benefits: Enjoy meaningful work, skill development, and collaboration with various teams.
- Why this job: Make a real difference in people's lives and enhance community well-being.
- Qualifications: Knowledge of legislation and experience in property management are essential.
- Other info: Be part of a supportive team focused on service improvement and safeguarding.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about making a tangible impact on people's lives? Do you have a knack for understanding legislation and managing temporary accommodations effectively? If so, we have an exciting opportunity for you to join our dedicated team at Slough Borough Council!
Key Responsibilities:
- Legislation Expertise: Stay updated with the latest legislation, statutes, case law, and Council policies to ensure the effective management of temporary accommodations.
- Homelessness Reduction: Apply your knowledge of homelessness legislation to reduce temporary accommodation occupancy and facilitate timely placements.
- Property Management: Oversee void properties, minimizing the use of Bed and Breakfast or hotel accommodations.
- Financial Control: Collaborate with the Income Recovery/Arrears Team to maintain financial control, maximize rental income, and advise tenants on debt counseling services.
- Tenant Support: Provide crucial advice to tenants on sustaining temporary accommodation, preventing tenancy breaches, and detecting fraud.
- Duty Discharge: Manage discharges of duty in compliance with the Homelessness Reduction Act, conducting thorough assessments and legal decisions.
- Tenancy Enforcement: Address tenancy breaches, including nuisance, harassment, domestic violence, and anti-social behaviour, ensuring swift and appropriate actions.
- Monitoring & Visits: Regularly visit all temporary accommodation tenancies to offer management services, identify unauthorized occupation, and ensure efficient property use.
- Special Needs Support: Provide tailored housing services to tenants with special needs, liaising with Social Services and other agencies to secure community care services.
- Safeguarding: Ensure the safeguarding of both adults and children in temporary accommodations, attending professional meetings for complex cases.
- Representation & Response: Represent the service at relevant forums, respond to inquiries, and assist the Housing Allocation Manager with MP enquiries.
- Data & Reporting: Collate, monitor data, and produce detailed reports to track and improve service delivery.
- Service Improvement: Identify potential service improvements and work with the Housing Allocations Manager to develop effective solutions.
- Health, Safety & Equality: Ensure compliance with health and safety regulations and promote equality and diversity policies.
- Project Work: Undertake project work and other reasonable duties as directed by the Housing Allocation Manager.
Why Join Us?
- Be a pivotal part of a team committed to improving the lives of those in temporary accommodations.
- Engage in meaningful work that directly impacts the well-being and safety of our community.
- Collaborate with various teams and agencies to provide comprehensive support to tenants.
- Develop your skills in legislation, tenancy management, and service improvement.
If you're ready to take on a challenging yet rewarding role where your efforts make a real difference, apply now to become a Duty Discharge Officer with Slough Borough Council. Together, we can create a better, safer, and more supportive environment for those in need.
Duty Discharge Officer employer: Ackerman Pierce Ltd
Contact Detail:
Ackerman Pierce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Discharge Officer
✨Tip Number 1
Familiarise yourself with the latest legislation and policies related to homelessness and temporary accommodation. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing and social services sectors. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Prepare for potential interview scenarios by practising how you would handle specific cases related to tenancy enforcement and tenant support. This will showcase your problem-solving skills and practical understanding of the job.
✨Tip Number 4
Research Slough Borough Council's recent initiatives and projects in housing. Being knowledgeable about their current work will allow you to tailor your responses during the interview and show your genuine interest in joining their team.
We think you need these skills to ace Duty Discharge Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Discharge Officer. Familiarise yourself with the key tasks mentioned in the job description, such as legislation expertise and tenant support.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your knowledge of homelessness legislation, property management, and any previous roles that involved supporting tenants.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Mention specific examples of how you've successfully managed temporary accommodations or supported tenants in the past.
Highlight Relevant Qualifications: If you have any qualifications related to housing management, social work, or legislation, be sure to mention them in your application. This will demonstrate your commitment to the field and your ability to handle the responsibilities of the role.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Know Your Legislation
Familiarise yourself with the latest homelessness legislation and the Homelessness Reduction Act. Be prepared to discuss how you would apply this knowledge in real-life scenarios during the interview.
✨Demonstrate Empathy
Show your passion for helping people by sharing examples of how you've supported individuals in challenging situations. Highlight your understanding of the impact of temporary accommodation on tenants' lives.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle tenancy breaches or support tenants with special needs, and be ready to articulate your approach.
✨Highlight Team Collaboration
Emphasise your ability to work collaboratively with various teams and agencies. Share experiences where you've successfully partnered with others to improve service delivery or resolve complex cases.
