Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help residents with housing benefits and council tax, while providing top-notch customer service.
- Company: Join a vibrant London Borough dedicated to improving community housing services.
- Benefits: Enjoy competitive pay, weekly payments, and a supportive management team.
- Why this job: Make a real impact by assisting vulnerable residents and enhancing your skills in a dynamic environment.
- Qualifications: Previous experience in housing benefits or council tax is essential; enthusiasm is a must!
- Other info: You'll receive a welcome pack and have a dedicated account manager for support.
Are you an experienced Council Tax Officer looking for your next challenge in local government? We are working with a local authority seeking a skilled professional to join their Revenues team on a contract basis.
In this role, you will manage council tax and business rates accounts, identify liable parties, apply reliefs, and ensure accurate billing. You will also handle complex cases, take enforcement action when required, and support colleagues in maintaining high service standards.
Key Responsibilities
Manage and maintain council tax and business rates accounts
Identify liable parties, calculate charges, and issue accurate bills
Take enforcement action to recover outstanding debts
Advise on complex cases and legislation
Support and train colleagues to ensure consistent, high–quality service
Contribute to process and system improvements
Requirements
Proven experience in council tax and business rates administration within a local authority
Strong knowledge of revenues legislation and recovery processes
Excellent attention to detail and communication skills
Ability to manage complex cases effectively
If you are an experienced Revenues professional ready to make an impact, we want to hear from you. Apply now to find out more.
#J-18808-Ljbffr
Council Tax Officer employer: Ackerman Pierce Ltd
Contact Detail:
Ackerman Pierce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Officer
✨Tip Number 1
Familiarise yourself with the specific housing policies and regulations in your borough. Understanding local legislation will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved issues for clients in the past. This will highlight your ability to handle complex problems, which is crucial for this position.
✨Tip Number 3
Network with current or former Council Tax Officers if possible. They can provide insights into the role and the team dynamics, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your experience with mentoring or supporting colleagues. This role involves guiding less experienced staff, so demonstrating your leadership skills will set you apart from other candidates.
We think you need these skills to ace Council Tax Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Council Tax Officer position. Tailor your application to highlight your relevant experience in assessing and processing claims, as well as your customer service skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in housing services, particularly in handling Council Tax or Housing Benefit claims. Use specific examples to demonstrate your problem-solving abilities and customer-focused approach.
Show Enthusiasm: Convey your enthusiasm for the role and the opportunity to support vulnerable residents. Mention your willingness to learn and develop your knowledge further, as this aligns with the team's goals of service improvement and mentoring.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for a role that involves liaising with external stakeholders.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Show Enthusiasm for Customer Service
Demonstrate your passion for delivering high-quality customer service. Share examples from your past experiences where you successfully resolved issues or supported residents, as this role heavily focuses on helping the community.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss how you would handle complex problems related to housing benefits and council tax. Think of specific situations you've encountered before and how you approached them, as this will showcase your critical thinking skills.
✨Familiarise Yourself with Relevant Legislation
Brush up on the laws and regulations surrounding housing benefits and council tax. Being knowledgeable about these topics will not only impress your interviewers but also show that you're serious about the role and its responsibilities.
✨Highlight Your Teamwork Skills
Since the position involves mentoring new staff and collaborating with colleagues, be prepared to discuss your experience working in teams. Share instances where you contributed to team success or helped others develop their skills.
