At a Glance
- Tasks: Provide proactive admin support in a busy Education & SEND service.
- Company: Join Ackerman Pierce, a leader in Social Work recruitment.
- Benefits: Competitive daily rate, guaranteed weekly payments, and personal consultant support.
- Other info: Office-based role with potential for extension after initial 3 months.
- Why this job: Make a difference in education while developing your admin skills.
- Qualifications: Experience in admin roles with strong organisational and communication skills.
The predicted salary is between 48000 - 52000 £ per year.
Interim Business Support Officer – Education & SEND
Location: Kent (Office-based 3 days per week – mandatory attendance)
Contract: Interim Assignment – Initial 3 Months (with potential extension)
Rate: £200 per day umbrella
We are seeking an experienced Business Support Officer to join a busy Education & SEND service on an interim basis. This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience supporting multi-agency teams within a public sector environment. This role requires attendance in the office three days per week, and applicants must be able to commit to this requirement.
Key Responsibilities
- Provide proactive administrative support across Education and SEND service activities.
- Act as a first point of contact, delivering a professional and responsive customer service experience.
- Respond promptly to telephone and email enquiries while maintaining accurate records.
- Communicate effectively, inclusively and professionally with a wide range of stakeholders.
- Manage sensitive and confidential enquiries with discretion and professionalism.
- Coordinate appointments, schedules and diary management.
- Maintain databases, records and administrative systems in line with organisational procedures.
- Take accurate minutes and provide support for partnership and SEND-related meetings.
- Organise meetings, events and training sessions from planning through to delivery.
- Prepare documentation, reports and statutory returns as required.
- Ensure stakeholders receive timely and accurate updates regarding cases and service activity.
- Maintain accurate SEN pupil data and records in accordance with statutory requirements.
- Gather and collate feedback to support continuous service improvement.
Essential Requirements
- Previous experience in a Business Support, Administrative or Coordinator role.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience maintaining databases and accurate record-keeping systems.
- Excellent verbal and written communication skills.
- Ability to handle confidential and sensitive information appropriately.
- Strong minute-taking and meeting administration experience.
- Proficiency in Microsoft Office applications and administrative systems.
- Experience working within Education, SEND, Local Government or a similar public sector environment is highly desirable.
Why Choose Ackerman Pierce?
Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.
To discuss this vacancy further or any other opportunities, please contact Elise Revett on (phone number removed) or email in your updated CV to us at Ackerman Pierce.
Business Support Officer in Chatham employer: Ackerman Pierce Ltd
Ackerman Pierce is an exceptional employer, offering a supportive work culture that values proactive administration and strong customer service within the Education and SEND sector. With a commitment to employee growth and a guaranteed weekly payment process, we ensure our team members feel valued and empowered in their roles. Located in Kent, our office-based environment fosters collaboration and engagement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Chatham
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Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Business Support Officer in Chatham
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Ackerman Pierce Ltd
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Ackerman Pierce Ltd.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Ackerman Pierce Ltd that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.