Quality Assurance Lead

Stepping into the Quality Assurance Lead position means becoming the driving force behind exceptional teaching, learning and compliance across our organisation. This is a role for someone who thrives on raising standards, shaping best practice, and ensuring every learner experiences outstanding education.

You’ll blend strategic oversight with hands-on influence: leading audits, guiding tutors, analysing performance data, and championing continuous improvement. If you’re motivated by meaningful change, excited by collaboration, and energised by the challenge of delivering excellence across multiple sites, this is your opportunity to make a real, measurable impact.

As a Quality Assurance Lead, a typical day might include:

• Managing robust, reliable and consistent education quality processes as part of our group wide quality assurance team.
• Supporting the delivery of the effective implementation of the teaching and learning strategy, providing outstanding success for our learners.
• Managing quality compliance, including internal and external audits including inspections (such as Ofsted) to ensure strict control and assurance measures are in place.
• Ensuring quality, compliance and consistency of all course delivery through review of lesson plans, observations, regular audit checks and reviews of course/learner paperwork, developing support sessions with all tutors as required.
• Leading quality audits, monitoring progress, developing observation themes to inform our standardisation schedule.
• Owning our quality calendar and cycle – coordinating tracking and ensuring deadlines are met.
• Analysing data, feedback and outcomes, preparing reports for Committee, Board and local authorities as required.
• Implementing standards and activities to ensure ongoing improvement of our service, reporting on action against our annual Self-Assessment Report and Quality Improvement Plan and accompanying targets.
• Multi-site working.
• Delivering exceptional teaching, learning, and assessment across assigned programmes.
• Leading curriculum development and ensuring alignment with learner needs and accreditation standards.
• Overseeing internal verification and supporting quality assurance processes.
• Mentoring, coaching and actively monitoring Level 1 and Level 2 tutors against unit delivery.
• Monitoring learner progress and implementing strategies to raise achievement and attendance.
• Upholding and modelling high standards of safeguarding, professionalism, and inclusion.
• Liaising with employers and external stakeholders to enhance vocational learning opportunities.
• Independently pursuing ongoing CPD in your area of expertise to ensure learning remains current and appropriate.

Some of the experience/skills we need to consider you:

• Education to degree level or can demonstrate relevant equivalent experience.
• Teaching qualification or relevant equivalent qualification with demonstrable teaching experience.
• Recognised industry qualification.
• Qualified IQA Level 4, or working towards Qualified Assessor for example Level 3 Certificate in Assessing Vocational Achievement.
• Excellent knowledge and practical experience of managing Education contracts and Ofsted Education Inspection Framework (EIF).
• Demonstrable evidence of leadership and management development and skills.
• An organised individual who can plan and monitor a varied workload.
• Strong people skills which encourages others to work collaboratively.
• Strong literacy skills with the ability to write clearly and effectively.
• A flexible approach to work and the ability to meet challenges and adapt to change.
• Being self-motivated, resilient, with a drive and determination to achieve results.
• General awareness of health and safety and building management.
• Comfortable with, and can engage with people both 1-2-1 and in groups.
• Strong IT skills, across multiple platforms, with an in-depth knowledge of office tools, with an eye for detail that’s second to none.
• Strong communicator with excellent customer service experience and skills.
• Ability to work as a team, under pressure and in a fast-paced environment.
• Ability to work collaboratively with others, whether in the same team or external support providers.
• You’re a positive, energised and enthusiastic person, with a real zest for helping others.
• Planning and coordinating is what gets you up every day.

What will make you stand out from the crowd:

• Experience leading on quality development initiatives.
• Experience of developing QIP action plans, and delivering standardisation sessions to support.
• Experience of organising enhancement activities to support learner achievement.
• Mentoring qualification.
• Ability to contribute to internal CPD and staff mentoring.

As part of our commitment to safeguarding there will be numerous safeguarding checks that form part of the recruitment process including an Enhanced DBS check and you will be required to complete a self-declaration form at interview stage. Please note this role is also exempt from the Rehabilitation of Offenders Act and it is an offence to apply for the role if you are barred from regulated activity. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need.