Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead meaningful change in housing communities and improve residents' lives daily.
- Company: Join a dynamic team dedicated to enhancing neighbourhoods and community well-being.
- Benefits: Generous holiday entitlement, professional development, and a supportive work environment.
- Other info: Be part of a passionate team that embraces change and innovation.
- Why this job: Make a real impact on communities while developing your career in social housing.
- Qualifications: Experience in housing management and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
How do you feel about leading meaningful change in housing communities where your decisions directly impact thousands of residents' lives? Shape neighbourhoods, drive improvements, and see the tangible results of your work every day.
WHAT YOU'LL BE DOING
- Proactively manage tenancies and take necessary enforcement action
- Handle all aspects of allocation and letting processes
- Coordinate mutual exchanges, successions, and tenancy changes
- Carry out regular neighbourhood audits and develop improvement plans
- Work closely with Income Management, Safer Communities and Asset Management teams
- Ensure safeguarding and support concerns are identified, reported and actioned
- Assist with heating and electrical servicing compliance
- Conduct health and safety inspections of schemes and blocks
- Engage with customers to improve their areas and services
- Liaise with partners, agencies and stakeholders
- Update housing management systems and partner portals accurately
- Play an active role in corporate projects
ESSENTIAL EXPERIENCE AND SKILLS
- Proven housing experience with well-developed knowledge of housing management practice and legislation
- Computer literate with good working knowledge of Word and Excel
- Strong customer focused approach both externally and internally
- Commitment to working as part of a team
- Motivated, adaptable, determined, and able to work on own initiative
- Strong communication, negotiation and influencing skills
- Resilience for challenging but rewarding social housing work
- Hold or be working towards Chartered Institute of Housing Professional Qualification or equivalent
WHAT WILL MAKE YOU STAND OUT
- Enthusiasm and passion for delivering outstanding customer service
- New ideas to challenge existing ways of working
- Positivity and ability to embrace change
- Drive to achieve excellent results
- Solution-driven approach with ability to analyse complex issues and deliver effective outcomes
BEING PART OF THE ACIS TEAM, YOU'LL GET
- Generous holiday entitlement – 25 days annual leave rising by 1 per year to a max of 30
Area Service Manager in Sheffield employer: Acis Group Limited
Contact Detail:
Acis Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Service Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to community engagement and think of examples from your experience that showcase your skills in housing management and customer service.
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or in front of a mirror. Being able to articulate your thoughts clearly will help you stand out as a strong candidate.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are passionate about making a difference in housing communities. It shows initiative and commitment!
We think you need these skills to ace Area Service Manager in Sheffield
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for improving housing communities shine through in your application. We want to see how your passion aligns with our mission to make a real difference in residents' lives.
Tailor Your CV: Make sure your CV highlights relevant experience in housing management and customer service. We love seeing how your skills match the job description, so don’t hold back on showcasing your achievements!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your ideas effectively without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Acis Group Limited
✨Know Your Stuff
Make sure you brush up on housing management practices and legislation. Familiarise yourself with the key responsibilities of an Area Service Manager, as well as any recent changes in the sector. This will show that you're not just interested in the role, but that you’re genuinely knowledgeable about it.
✨Showcase Your Customer Focus
Prepare examples that highlight your strong customer service skills. Think of situations where you've gone above and beyond for residents or clients. This is crucial, as the role involves engaging with customers to improve their areas and services.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share experiences where collaboration led to successful outcomes, especially in challenging situations. This will resonate well, as the job requires working closely with various teams like Income Management and Safer Communities.
✨Embrace Change and Solutions
Come prepared with ideas that challenge existing processes. Show your enthusiasm for delivering outstanding service and your ability to analyse complex issues. Highlighting your solution-driven approach will set you apart from other candidates.