Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for customers, resolving enquiries via phone and digital platforms.
- Company: A supportive social housing organisation in Gainsborough.
- Benefits: Professional development opportunities and well-being benefits.
- Why this job: Make a real impact by helping clients in a fast-paced environment.
- Qualifications: Strong IT skills and customer service experience required.
- Other info: Join a proactive team dedicated to problem resolution.
The predicted salary is between 30000 - 42000 £ per year.
A social housing organization based in Gainsborough is seeking a Customer Service Advisor to be the first point of contact for customers. In this role, you will engage actively with clients over phone and digital platforms, striving to resolve enquiries efficiently.
Ideal candidates will have:
- Strong IT skills
- Customer service experience
- A proactive attitude towards problem resolution
This role offers a supportive team environment with opportunities for professional development and well-being benefits.
Customer Service Advisor - Fast-Paced, Impactful Support employer: Acis Group Limited
Contact Detail:
Acis Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Fast-Paced, Impactful Support
✨Tip Number 1
Get to know the company! Research their values and mission, especially since they focus on social housing. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with clients over the phone and digital platforms, try role-playing common customer service scenarios with a friend. This will boost your confidence and help you think on your feet.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any relevant software or tools you've used in previous roles. If you can demonstrate your tech-savviness, it’ll give you an edge in this fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and get to know you better. Plus, it’s a great way to ensure your details are in the right hands for this impactful role.
We think you need these skills to ace Customer Service Advisor - Fast-Paced, Impactful Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and IT skills. We want to see how you've tackled similar challenges in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers and how your proactive attitude can make a difference in our team. Keep it engaging and personal.
Showcase Your Communication Skills: Since this role involves engaging with clients over various platforms, we recommend demonstrating your communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Acis Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research the social housing organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully resolved customer issues. Highlight your proactive attitude and how you’ve used your IT skills to enhance customer interactions. This will demonstrate that you’re ready for the fast-paced environment.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you respond accurately and show that you value effective communication—an essential skill for a Customer Service Advisor.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team environment or professional development opportunities. This shows that you’re not just interested in the job, but also in growing with the company.
