At a Glance
- Tasks: Manage a substantial Delegated Authority portfolio and oversee premium settlements.
- Company: Reputable Lloyd’s market insurer known for its collaborative culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and continuous improvement.
- Why this job: Take ownership of complex accounts and drive improvements in credit control processes.
- Qualifications: Strong credit control experience in the Lloyd’s market and advanced Excel skills.
The predicted salary is between 63000 - 77000 £ per year.
- Job Title
- Senior Credit Controller – Delegated Authority
- Location
- London / Hybrid Working
- Salary Range
- Up to £70,000 (dependent on experience)
- Reporting to
- Senior Finance Leadership
- Overview
An exciting opportunity has arisen for an experienced Senior Credit Controller to join a well-established and high-performing Lloyd’s market insurer.
The successful candidate will take ownership of a substantial Delegated Authority portfolio, playing a key role in managing premium settlements, overseeing outstanding balances and maintaining strong relationships with Lloyd’s brokers, coverholders and underwriting stakeholders.
This is an opportunity for an experienced London Market professional to operate with a high degree of autonomy, taking responsibility for complex accounts while contributing to improvements in reporting, analytics and credit control processes.
The position offers a combination of hands-on portfolio management, stakeholder engagement and the opportunity to support the continued development of a data-driven credit control function.
Key Responsibilities
- Take ownership of a large Delegated Authority portfolio, ensuring effective management of premium settlements and outstanding balances.
- Utilise dashboard analytics and Power BI to monitor premium variances, identify discrepancies and track portfolio performance.
- Ensure the timely processing of FDO signings and receipt of paid premium bordereaux across designated key accounts.
- Reconcile written and paid premiums, investigating discrepancies and identifying outstanding balances requiring resolution.
- Maintain regular communication with Lloyd’s brokers and coverholders to ensure timely settlement of premiums in accordance with agreed terms of trade.
- Arrange and attend meetings with brokers where settlement performance falls below expectations, agreeing appropriate actions to resolve overdue balances.
- Work closely with underwriting stakeholders to identify problematic accounts, resolve outstanding issues and implement remedial action plans.
- Review binding authority agreements and underlying policy documentation to support premium reconciliation and settlement activities.
- Contribute to the development and enhancement of Delegated Authority credit control reporting, improving visibility of portfolio performance and outstanding exposures.
- Support process improvement initiatives, including exploring opportunities to utilise automation, AI tools and Microsoft Copilot to enhance efficiency and reporting capabilities.
What We're Looking For
- Strong credit control experience gained within the Lloyd’s or London insurance market, with particular exposure to Delegated Authority business.
- Good understanding of the Lloyd’s premium settlement cycle, including the processing, reconciliation and collection of Delegated Authority premiums.
- Experience managing complex premium accounts, investigating discrepancies and resolving outstanding balances.
- Familiarity with binding authority agreements, including key terms and conditions relevant to premium settlements and credit control.
- Working knowledge of the Insurers' Market Repository (IMR), including policy documentation and settlement information.
- Advanced Microsoft Excel skills, including IF statements, lookups and Pivot Tables.
- Experience using Power BI or similar dashboard analytics tools to monitor portfolio performance and identify outstanding issues.
- Strong communication and relationship management skills, with the confidence to engage directly with brokers, coverholders and underwriting stakeholders.
- Ability to work independently, prioritise a substantial portfolio and take ownership of resolving complex credit control issues.
- A proactive, analytical and commercially aware approach to problem-solving and continuous improvement.
Desirable but Not Essential
- Experience managing large or complex Delegated Authority portfolios, particularly high-value or strategically important accounts.
- Exposure to improving credit control reporting processes, dashboards or management information.
- Experience contributing to process automation or operational efficiency initiatives.
- Familiarity with Microsoft Copilot or other AI-enabled tools within a finance or insurance operations environment.
- Experience supporting wider projects involving premium processing, technical accounting or Delegated Authority operations.
About the Company
A well-established and highly regarded Lloyd’s market insurer with a strong reputation for underwriting performance, financial stability and long-term relationships across the London insurance market.
The business operates a diversified specialty insurance portfolio and is recognised for its collaborative culture, technical expertise and commitment to delivering high-quality service to brokers and clients.
With a focus on operational excellence, innovation and continuous improvement, the organisation continues to invest in its people, technology and processes to support sustainable growth.
The company offers a supportive and inclusive working environment, encouraging professional development, individual ownership and opportunities to contribute to meaningful business improvements.
Senior Credit Controller in London employer: ACINRecruit
As a Senior Financial Planning & Analysis Analyst at our London-based firm, you will thrive in a dynamic and collaborative environment that prioritises professional growth and development. We offer a competitive salary, flexible hybrid working arrangements, and a strong commitment to modernising financial processes, ensuring you have the tools and support needed to make a meaningful impact on our transformation journey.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Controller in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like ACINRecruit. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Credit Controller in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to ACINRecruit.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on ACINRecruit's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at ACINRecruit
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with ACINRecruit.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at ACINRecruit will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former ACINRecruit employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
