Content Marketing Specialist

Powering the world’s payments ecosystem, ACI powers the payments ecosystem globally, and you power ACI. You’ll innovate, collaborate, and grow in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Content Marketing Specialist in the UK, you will join a diverse, passionate team dedicated to powering the world’s payments ecosystem!

The purpose of this Content Marketing Specialist role is:

• Play a key role in bringing our content strategy to life through high-quality writing, editing, and content production.
• Create compelling content across a variety of formats and channels, supporting thought leadership, marketing campaigns, and customer communications.
• Help coordinate content initiatives, manage editorial planning and content workflows, and ensure projects move efficiently from concept to publication.
• Identify opportunities to maximize the reach and impact of content through repurposing, optimization, and AI-enabled content creation.

The ideal candidate is a strong writer and storyteller with excellent organizational skills, attention to detail, and a passion for creating content that drives engagement and business results. They should be comfortable working across a range of content formats, including written, audio, video, and digital experiences, and confident using AI tools as part of a modern content creation workflow.

A typical day at ACI includes:

• Creating and editing high-quality content across thought leadership, marketing campaigns, newsletters, events, and digital channels.
• Developing engaging copy tailored to different audiences, objectives, and stages of the customer journey.
• Supporting the creation and promotion of content across multiple formats, including articles, newsletters, webinars, podcasts, video, and event content.
• Repurposing content into multiple formats and channels to maximize reach, engagement, and value.
• Supporting the planning, coordination, and execution of content programs and initiatives.
• Helping manage editorial calendars, content schedules, and production workflows.
• Coordinating the development and delivery of content assets, ensuring projects are completed on time and to a high standard.
• Developing messaging and copy for customer-facing marketing materials and experiences.
• Optimizing content for search and AI-driven discovery where appropriate.
• Using AI tools to support content creation, editing, research, and optimization.
• Monitoring content performance and contributing ideas to improve engagement and effectiveness.
• Understanding and adhering to all corporate policies, including the ACI Code of Business Conduct and Ethics.

Knowledge, Skills, and Experience needed to succeed in this role:

• Bachelor’s degree and/or equivalent work experience.
• 2-5 years of experience in content marketing, copywriting, communications, journalism, or a related field.
• Excellent writing, editing, and proofreading skills.
• Ability to translate complex concepts into clear, engaging, and audience-focused content.
• Experience creating B2B content, preferably within technology, software, payments, or fintech.
• Experience working across multiple content formats, including written, digital, audio, and video-based content.
• Strong organizational and project management skills with the ability to manage multiple projects simultaneously.
• Understanding of SEO, AI-driven search, and content performance measurement.
• Experience using AI tools to support content creation and production workflows.
• Strong communication and collaboration skills.
• Exceptional writing, editing, and storytelling abilities.
• Strong attention to detail and commitment to quality.
• Highly organized with the ability to manage competing priorities.
• Creative, curious, and eager to learn.
• Collaborative and proactive approach to problem-solving.
• Ability to work independently in a fast-paced environment.
• Interest in emerging content trends, including AI-powered search and content discovery.
• Enthusiasm for exploring new formats, channels, and ways to engage audiences.

Core Capabilities:

• Ensure Accountability: holding self and others accountable to meet commitments.
• Drives Results: consistently achieving results, even under tough circumstances.
• Customer Focus: building strong customer relationships and delivering customer-centric solutions.
• Cultivate Innovation: creating new and better ways for the organization to be successful.
• Collaborates: building partnerships and working collaboratively with others.
• Courage: stepping up to address difficult issues, saying what needs to be said.

Applicants must be currently authorized to work in the United Kingdom on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem?