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- Tasks: Lead cross-functional teams to deliver top-notch services and support in the fintech sector.
- Company: Global payments technology provider with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Why this job: Make a real impact in the fintech industry while leading dynamic teams.
- Qualifications: 5+ years in software solution delivery and strong leadership skills.
- Other info: Join a collaborative environment that values customer focus and teamwork.
The predicted salary is between 43200 - 72000 £ per year.
A global payments technology provider is seeking a Director of Services to manage the implementation of Professional Services Engagements and Premium Customer Support across Northern Europe. The ideal candidate will have over 5 years of experience in software solution delivery within the financial technology sector. This role involves leading cross-functional teams, maintaining high client satisfaction, and managing financial performance. If you have a collaborative spirit and a customer-focused mindset, we want to hear from you. Competitive benefits and opportunities for growth are offered.
Director, Services Delivery – Northern Europe in London employer: ACI Worldwide, Inc.
Contact Detail:
ACI Worldwide, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Services Delivery – Northern Europe in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial technology sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their services and how they engage with clients. This will help you showcase your collaborative spirit and customer-focused mindset during the conversation.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in software solution delivery aligns with the role. Highlight your leadership skills and how you've maintained high client satisfaction in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Director, Services Delivery – Northern Europe in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in software solution delivery, especially within the financial technology sector. We want to see how your skills align with the role of Director, Services Delivery.
Showcase Leadership Skills: Since this role involves leading cross-functional teams, don’t forget to include examples of your leadership experience. We love to see how you've motivated teams and driven successful projects.
Client Satisfaction is Key: Emphasise your customer-focused mindset by sharing specific instances where you’ve maintained or improved client satisfaction. We’re all about putting the customer first!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ACI Worldwide, Inc.
✨Know Your Stuff
Make sure you brush up on your knowledge of the financial technology sector. Understand the latest trends and challenges in software solution delivery, especially in relation to professional services engagements. This will show that you're not just a candidate, but someone who is genuinely interested in the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led cross-functional teams in the past. Be ready to discuss specific situations where your leadership made a difference in project outcomes or client satisfaction. This will demonstrate your capability to manage teams effectively in this role.
✨Client-Centric Mindset
Since maintaining high client satisfaction is key, think of instances where you've gone above and beyond for clients. Share stories that highlight your customer-focused approach and how it positively impacted your previous employers. This will resonate well with the interviewers.
✨Financial Performance Awareness
Familiarise yourself with financial performance metrics relevant to service delivery. Be prepared to discuss how you've managed budgets or improved profitability in past roles. This shows that you understand the business side of things, which is crucial for this position.
