At a Glance
- Tasks: Support quality and compliance by managing documentation and supplier information.
- Company: Join ACI Group, a dynamic team focused on quality assurance.
- Benefits: Gain hands-on experience in a supportive environment with growth opportunities.
- Other info: Office-based role in Cookham, Berkshire, with a collaborative team atmosphere.
- Why this job: Make a real impact by ensuring accuracy and compliance in a vital role.
- Qualifications: Attention to detail and strong organisational skills are key.
The predicted salary is between 25000 - 32000 £ per year.
We’re hiring a Junior QA Coordinator to support the quality and compliance function across ACI Group. This is a hands-on, detail-driven role focused on keeping our documentation, supplier compliance, and customer-facing information accurate, up to date, and audit-ready at all times. You will work closely with the Head of Customer Services & Quality Management, taking ownership of day-to-day QA administration and supporting the wider business with regulatory and technical requirements. Please note this job will require days in the office every week (Cookham, Berkshire).
Responsibilities
- SUPPLIER AND COMPLIANCE MANAGEMENT
- Maintain supplier documentation (specifications, SDS, certifications, statements)
- Track expiry dates and ensure timely updates from suppliers
- Support supplier onboarding and due diligence processes
- Assist with supplier audits and follow-up actions
- CUSTOMER REQUIREMENTS
- Complete customer questionnaires and specification requests
- Support responses to regulatory and technical enquiries
- Ensure consistency and accuracy of all customer-facing QA documentation
- QUALITY SYSTEMS AND DOCUMENTATION
- Maintain and update SOPs, policies, and internal documents
- Ensure all QA documentation is correctly version-controlled and accessible
- Support preparation for audits (ISO, GDP or equivalent)
- NON-CONFORMANCES AND CONTINUOUS IMPROVEMENT
- Log non-conformances and support investigations
- Track corrective and preventive actions (CAPAs)
- Assist in identifying recurring issues and improving processes
- CROSS-FUNCTIONAL SUPPORT
- Work with Customer Services, Sales, and Procurement to ensure accurate information flow
- Support the business in maintaining compliance across all regulated activities
What Good Looks Like
- Documentation is always up to date and easy to find
- Customer questionnaires are turned around quickly and accurately
- Supplier compliance is proactive, not chased last minute
- Audits are well-prepared and low-stress
- Issues are tracked and followed through—not lost
Profile
- Strong attention to detail—you notice what others miss
- Organised and structured in how you work
- Comfortable handling documents, data, and compliance processes
- Able to manage multiple requests without losing accuracy
- Confident communicator (email and internal coordination)
Experience
- Previous experience in QA, compliance, admin, or customer service is useful
- Experience in food, pharma, or regulated environments is a plus—but not essential
- Degree not required—attitude and attention to detail matter more
Junior Quality Assurance (QA) Coordinator in Reading employer: ACI Group
At ACI Group, we pride ourselves on fostering a collaborative and supportive work environment in Cookham, Berkshire, where every team member plays a vital role in ensuring quality and compliance. As a Junior QA Coordinator, you will benefit from hands-on training, opportunities for professional growth, and a culture that values attention to detail and proactive problem-solving. Join us to be part of a dedicated team that prioritises employee development and maintains high standards in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Quality Assurance (QA) Coordinator in Reading
✨Tip Number 1
Get to know the company inside out! Research ACI Group's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your responses to common interview questions related to QA and compliance. We want you to feel confident discussing your attention to detail and how you handle documentation—so rehearse those examples!
✨Tip Number 3
Network with current employees or alumni who have worked at ACI Group. They can provide insider tips on the interview process and what the company really values in a Junior QA Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team.
We think you need these skills to ace Junior Quality Assurance (QA) Coordinator in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior QA Coordinator role. Highlight any relevant experience in QA, compliance, or customer service, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit. Be sure to mention your organisational skills and ability to manage multiple tasks.
Showcase Your Attention to Detail:Since this role is all about keeping documentation accurate and up to date, make sure your application is free from typos and errors. This will demonstrate your commitment to quality right from the start!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company!
How to prepare for a job interview at ACI Group
✨Know Your QA Basics
Brush up on the fundamentals of quality assurance and compliance. Understand key terms like SOPs, CAPAs, and supplier audits. This will show your interviewer that you’re not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in documentation or ensuring compliance with regulations, these stories will highlight your fit for the role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing supplier documentation or responding to customer inquiries. Think through potential scenarios beforehand so you can respond confidently and demonstrate your problem-solving skills.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing your previous experiences. Good communication is key in this role, so be prepared to explain your ideas and processes in a structured manner during the interview.
