Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with new leads and convert them into loyal customers while managing subscriptions.
- Company: Join a dynamic team in Belfast at a leading company in the industry.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Why this job: Make a real impact by helping customers maximise their value and satisfaction.
- Qualifications: Strong communication skills and a passion for sales are essential.
- Other info: Collaborative team culture with opportunities for personal growth and skill development.
The predicted salary is between 30000 - 42000 £ per year.
PURPOSE
The Inside Sales Executive is the first point of contact for new leads; converting prospects into customers and providing a professional and efficient onboarding journey. The Inside Sales Executive will also be responsible for converting customers who have expired and left Achilles.
LOCATION
BELFAST
KEY RESPONSIBILITIES
- REVENUE
Selling a range of Achilles products & services to prospective customers. Cross-selling & upselling to maximise revenue opportunities. Manage the annual subscription renewal process for designated accounts. Achieve monthly, quarterly and annual sales objectives. Follow up database mail shots by telephone to establish sales leads. Supporting Buyer-led campaigns to onboard new Suppliers. - RETENTION
Build rapport with customers; understanding their needs and recommending appropriate solutions for expired suppliers. Proactively review customers’ accounts, to advise how the customer can achieve more value from the subscription. Promote usage within Supplier organisations through reporting & insights. Maintain optimum customer experience & satisfaction. Advise customers on steps to achieve greater visibility & value, for example; changes to questionnaire data, profile & product code updates, meet the buyer events and online training tools. Recommend additional products and services that can add value to the customer. Manage win-back process where Supplier subscriptions have lapsed. - DATA QUALITY
Maintain CRM system (MS Dynamics) with customer information, contact log, pipeline stage and notes. Create customer profiles within CRM, using questioning to identify customer needs, business cycles, growth plans and product offerings. - TEAM
Attend monthly team meetings to discuss issues, suggestions, and improvements relating to the running of the sales team. Take part in morning huddles to review previous day and to set daily objectives. Work within a framework of corporate standards and policies. Develop new skills through attendance at formal training, participating in group workshops, and undergoing coaching with experienced agents.
Inside Sales Executive - Belfast employer: Achilles Group Limited
Contact Detail:
Achilles Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Executive - Belfast
✨Tip Number 1
Get to know the company inside out! Research Achilles and its products so you can speak confidently about how you can help potential customers. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. Make sure you can clearly explain how you can convert leads into loyal customers and what value you bring to the table.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn, join relevant groups, and engage in conversations. This can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Inside Sales Executive position.
We think you need these skills to ace Inside Sales Executive - Belfast
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've converted leads into customers before, so share those success stories!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Inside Sales Executive role. Mention specific skills that match the job description, like managing customer accounts or upselling products.
Be Personable: Since this role is all about building rapport with customers, let your personality shine through in your application. We love seeing candidates who can connect with others, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Achilles Group Limited
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the range of products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Sales Pitch
Since this role is all about converting leads into customers, practice a short sales pitch for one of the products. Be ready to demonstrate how you would approach a potential customer and highlight the benefits of the product.
✨Showcase Your CRM Skills
Familiarise yourself with MS Dynamics or similar CRM systems. Be prepared to discuss how you would maintain customer information and manage sales pipelines effectively, as this is crucial for the role.
✨Prepare Questions About Customer Retention
Think about how you would build rapport with customers and what strategies you might use to retain them. Prepare insightful questions that show you understand the importance of customer satisfaction and retention in sales.
