Employee Experience Adviser in Twickenham

This is a great opportunity for an Employee Experience Adviser to come and join our team! In Children’s Services, the front line professionals do the most important work by protecting and supporting children, young people and the families we work with, but our colleagues can’t do their best work without the support from our services.

As an adviser in the Employee Experience (EE) team, you will support on employee relations (early intervention) matters, retention and development activities including induction, onboarding, and engagement alongside health and wellbeing. This role allows for a hybrid working model, splitting your time between one of our offices (2 days) and working from home, in line with our Future Space strategy. Please note we are unable to provide sponsorship for this role.

About the role

As an Adviser, you will play a key role in enhancing the experience of staff across the organisation. Working closely with your direct manager and Business Partners to coordinate and deliver a range of impactful projects, including:

• Employee Relations (early intervention)
• Health and Wellbeing offers
• Workforce Surveys
• Coaching, mentoring, and leadership development support packages

Duties of the role will include:

• Ensure EE activities and events are delivered efficiently and on schedule, supporting our goal of building a skilled and motivated workforce.
• Contribute to better outcomes for children, young people, and families by supporting employee development and engagement.
• Collaborate with Business Partners to proactively manage employee relations matters.
• Work in partnership with colleagues across the Workforce Development service to evaluate the effectiveness of EE activities and recommend and implement improvements where needed.
• Bring strong communication skills, a proactive approach to project delivery, and a genuine passion for improving the employee journey.

If you wish to have an informal discussion about this role please contact the Recruitment team: recruitment@achievingforchildren.org.uk

About you

If you are a self‑motivated and well‑organised individual who thrives in a collaborative environment, working closely with the Employee Experience Team, the wider People Services, and both internal and external partners - we’d love to hear from you.

We’re looking for someone with experience in employee relations, organisational development, learning and development, or HR, who also brings a strong commitment to equality, diversity, and inclusion, and is passionate about championing these values in everything they do.

You will bring experience and skills in the following areas:

• Experience organising, advertising, facilitating and supporting events e.g. conferences, presentations, meetings, including virtual delivery.
• Good analytical skills, able to monitor and report on activity to support team reporting processes.
• Experience working alongside professionals across public and voluntary sector organisations and other professional disciplines to achieve a shared goal.
• Ability to provide appropriate support and solutions, to achieve good outcomes and to understand how and when to escalate matters appropriately.

About our benefits

We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:

• 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month (Or for term-time workers, your leave entitlement consists of the non-working periods in your contract)
• Tailored induction sessions commencing on the date you start working for AfC
• Local Government salary and pension scheme (LGPS or Teachers Pension)
• Flexible working options - helping to keep a good work life balance
• A comprehensive Employee Assistance Programme