At a Glance
- Tasks: Lead and coordinate support for children with complex needs, ensuring effective solutions and customer satisfaction.
- Company: Achieving for Children, a supportive and inclusive organisation focused on community impact.
- Benefits: 29 days annual leave, flexible working, competitive salary, and extensive professional development opportunities.
- Other info: Hybrid role with a commitment to equality, diversity, and safeguarding.
- Why this job: Make a real difference in children's lives while developing your career in a dynamic environment.
- Qualifications: Degree level education and experience in SEN or related fields, with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
About the role
As part of the role, you will be asked to meet with parents, schools and other agency representatives in order to negotiate, identify and develop positive solutions where children and young people have a complex range of needs. The Senior PfA EHCP Coordinator will also be expected to advise and lead on more complex cases as required. You will be responsible for improving customer satisfaction levels for the service and act as a professional exemplar in carrying out all duties with a 'can do' attitude.
The post holder will oversee the work of EHCP Coordinators, including managing complex casework and ensuring that the team undertake statutory work around SEND annual reviews, phase transfer and follow the ceasing process as per SEND Code of Practice. You will lead Annual Reviews and Transfer Reviews as required and monitor systems for the management of Review processes and take responsibility for managing the arrangements for Phase Transfer and transitions through liaison with Social Care and Health Services, schools, colleges and parents. You will provide information for the purpose of appeals and lead mediations as appropriate. You will also attend tracking meetings and Panels throughout the week and respond to any formal complaints that are received by the service.
This is a hybrid role, which may vary depending on management duties or service needs. You may be expected to attend the office and other sites during various times of the week.
About you
- Educated to a degree level with a relevant professional qualification / experience
- Evidence of access to continuing professional development (in relation to SEN or relevant fields)
- Knowledge of the principles and practice of Service providers across Education, Health and Social Care, including experience in undertaking line management and effective people management monitoring attendance and performance
- Excellent customer service skills
About our benefits
We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:
- 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month (Or for term-time workers, your leave entitlement consists of the non-working periods in your contract)
- Tailored induction sessions commencing on the date you start working for AfC
- Local Government salary and pension scheme (LGPS or Teachers Pension)
- Flexible working options - helping to keep a good work life balance
- A comprehensive Employee Assistance Programme
- A range of staff benefits and discounts
- An excellent learning and development offer to support your career pathway
Important Information
- Start dates: Achieving for Children have set start dates meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.
- Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance.
- Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.
- Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
Senior PfA EHCP Coordinator in Kingston upon Thames employer: Achieving for Children Community Interest Company
Achieving for Children is an exceptional employer that prioritises a supportive and inclusive work environment, offering extensive benefits such as 29 days of annual leave, flexible working options, and a comprehensive Employee Assistance Programme. With a strong commitment to professional development and a culture that values diversity, employees are empowered to grow their careers while making a meaningful impact in the lives of children and young people with complex needs.
Contact Details:
Achieving for Children Community Interest Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior PfA EHCP Coordinator in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and health sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. We want you to showcase your knowledge about SEND and how you can improve customer satisfaction levels.
✨Tip Number 3
Practice your negotiation skills. As a Senior PfA EHCP Coordinator, you’ll need to negotiate with parents and schools. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can bring a 'can do' attitude to our team.
We think you need these skills to ace Senior PfA EHCP Coordinator in Kingston upon Thames
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Senior PfA EHCP Coordinator. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills in customer service and case management can make a difference. We want to see examples of how you've successfully handled complex cases in the past.
Be Professional Yet Personable:While we appreciate professionalism, don’t be afraid to let your personality shine through. A 'can do' attitude is key, so share your passion for supporting children and young people with complex needs.
Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Achieving for Children Community Interest Company
✨Know Your Stuff
Make sure you brush up on the principles and practices of service providers across Education, Health, and Social Care. Familiarise yourself with the SEND Code of Practice, as you'll need to demonstrate your understanding of complex casework and statutory requirements during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed complex cases or led teams. Highlight your customer service skills and how you've improved satisfaction levels in previous positions. This will show that you can bring valuable experience to the Senior PfA EHCP Coordinator role.
✨Demonstrate a 'Can Do' Attitude
During the interview, embody the positive, proactive attitude that the role requires. Be ready to discuss how you've tackled challenges in the past and how you approach problem-solving. This mindset is crucial for negotiating and developing solutions for children and young people with complex needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. Inquire about the team dynamics, ongoing professional development opportunities, and how they measure success in improving customer satisfaction. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
