At a Glance
- Tasks: Manage credit collections and support our operations team in delivering excellent care.
- Company: Achieve Together, a leader in the social care sector.
- Benefits: Career progression, employee discounts, financial health app, and life assurance.
- Other info: Join a supportive team with training opportunities and a focus on personal growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong credit control knowledge and excellent communication skills.
The predicted salary is between 25000 - 30000 € per year.
Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector. We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.
We are seeking a highly skilled and motivated Credit Controller to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.
Key Responsibilities- Overseeing collections for high-risk, complex accounts
- Mentor junior team members
- Ensuring timely collection of payments
- Prompt and accurate cash allocation
- Resolving queries promptly, ensuring the account is open for ongoing collections
- Strong reconciliation abilities
- Accurate allocation of credit notes to invoices, when required
- Maintaining accurate record and allocation of customer payments
- Regular follow up as needed with both internal and external customers to ensure prompt cash collection
- Strong knowledge of credit control process end to end collection
- Experience dealing with Local Authorities and NHS is preferable
- The ability to keep calm under pressure
- The ability to maintain good working ethics both internally and externally
- Strong analytical problem-solving abilities
- Be able to work in a team
- A proactive and solution-oriented mindset, with the ability to handle complex queries
- High level of accuracy and attention to detail in all aspects of credit control
- Commitment to providing a high standard of service and building strong relationships with customers
- Self motivated and able to work hybrid
- Excellent communication and negotiation skills
- Strong organisational skills, incl. maintaining record of debt recovery efforts
- Career progression and training opportunities
- Employee discount schemes across a range of retailers and services
- Stream- a financial health app that gives you the ability to receive optional pay advances
- Life Assurance
Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!
Credit Controller - Level 3 in Surrey employer: Achieve together
Achieve together is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on career progression, comprehensive training opportunities, and a supportive work culture, employees are empowered to make a meaningful impact in the social care sector. Located within a vibrant community hub, the role of Credit Controller offers unique advantages such as flexible working arrangements and access to employee discount schemes, making it an ideal place for those passionate about shaping lives positively.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - Level 3 in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work at Achieve Together. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for Credit Controllers. We recommend practising your answers with a friend or in front of the mirror to boost your confidence and ensure you shine during the real deal.
✨Tip Number 3
Show off your passion for making a difference! During interviews, share specific examples of how you've positively impacted others in previous roles. This will resonate well with the values of Achieve Together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a real impact in the community.
We think you need these skills to ace Credit Controller - Level 3 in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with credit control processes and any relevant work with Local Authorities or the NHS. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for supporting people and how you can contribute to our community hub team. Let us know why you're excited about this opportunity and how you can make a difference.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex queries in the past. We love candidates who can keep calm under pressure and find solutions, so don't hold back on sharing your success stories!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Achieve together
✨Know Your Credit Control Basics
Make sure you brush up on the end-to-end credit control process. Be ready to discuss your experience with high-risk accounts and how you've handled complex queries in the past. This will show that you understand the role and can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved payment issues or disputes in previous roles. Highlight your analytical abilities and how you maintain calm under pressure. This will demonstrate your proactive mindset and ability to handle challenges effectively.
✨Emphasise Teamwork and Communication
Since this role involves mentoring junior team members and liaising with both internal and external customers, be ready to talk about your teamwork experiences. Share how you’ve built strong relationships and communicated effectively to ensure timely collections.
✨Demonstrate Your Attention to Detail
Bring examples of how you've maintained accurate records and ensured precise cash allocations in your previous roles. Discuss your methods for keeping track of debt recovery efforts, as this will highlight your organisational skills and commitment to high standards.
