At a Glance
- Tasks: Ensure timely collection of payments and resolve queries to support our community hub.
- Company: Achieve Together, a leader in social care with a passion for making a difference.
- Benefits: Career progression, employee discounts, financial health app, and life assurance.
- Other info: Flexible hybrid working and a supportive team culture await you.
- Why this job: Join us to positively shape lives while developing your career in a rewarding environment.
- Qualifications: Experience in credit control and strong problem-solving skills are essential.
The predicted salary is between 25000 - 30000 € per year.
Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector. We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.
We are seeking a highly skilled and motivated Credit Controller to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.
Key Responsibilities- Ensuring timely collection of payments
- Prompt and accurate cash allocation
- Resolving queries promptly, ensuring the account is open for ongoing collections
- Strong reconciliation abilities
- Accurate allocation of credit notes to invoices, when required
- Maintaining accurate record and allocation of customer payments
- Regular follow up as needed with both internal and external customers to ensure prompt cash collection
- Solid knowledge of credit control process end to end collection
- Experience dealing with Local Authorities and NHS is preferable
- The ability to keep calm under pressure
- The ability to maintain good working ethics both internally and externally
- Strong analytical problem-solving abilities
- Be able to work in a team
- A proactive and solution-oriented mindset, with the ability to handle complex queries
- High level of accuracy and attention to detail in all aspects of credit control
- Commitment to providing a high standard of service and building strong relationships with customers
- Self-motivated and able to work hybrid
- Strong organisational skills, including maintaining record of debt recovery efforts
At Achieve together we offer a range of exciting benefits, such as:
- Career progression and training opportunities
- Employee discount schemes across a range of retailers and services
- Stream - a financial health app that gives you the ability to receive optional pay advances
- Life Assurance
Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives.
So, if you want to start, or continue your career journey in care with us, we want to hear from you!
Credit Controller - Level 2 in Surrey employer: Achieve together
Achieve together is an exceptional employer dedicated to making a meaningful impact in the social care sector. With a strong focus on employee growth, we offer comprehensive training and career progression opportunities, alongside a supportive work culture that values teamwork and celebrates achievements. Our hybrid working model, coupled with attractive benefits such as employee discounts and life assurance, ensures that our team members feel valued and empowered to make a difference in the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - Level 2 in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Achieve Together and understanding their values. Show them that you're not just another candidate, but someone who genuinely cares about making a difference in people's lives. Tailor your answers to reflect how your skills align with their mission.
✨Tip Number 3
Practice your problem-solving skills! Since the role requires strong analytical abilities, think of examples from your past experiences where you've successfully resolved complex queries. This will help you stand out during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Credit Controller - Level 2 in Surrey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how your values align with our mission at Achieve together, so don’t hold back on sharing why you care about supporting people.
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with credit control processes and any relevant work with Local Authorities or the NHS. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate strong organisational skills, so show us you can communicate effectively right from the start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore all the amazing benefits we offer!
How to prepare for a job interview at Achieve together
✨Know Your Credit Control Basics
Make sure you brush up on your knowledge of the credit control process. Understand the end-to-end collection cycle, as well as how to handle queries and maintain accurate records. This will show that you're not just passionate about the role but also well-prepared.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've resolved complex queries or improved processes in previous roles. Highlighting your analytical abilities and solution-oriented mindset will demonstrate that you can handle the challenges of the position.
✨Demonstrate Team Spirit
Since this role involves working closely with both internal and external customers, be prepared to talk about your experience in team settings. Share instances where you've collaborated effectively to achieve common goals, showcasing your ability to maintain good working ethics.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview. This could be about the team dynamics, the tools used for cash allocation, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
