At a Glance
- Tasks: Join our team to ensure timely payments and support our community hub.
- Company: Achieve Together, a leader in social care with a passion for making a difference.
- Benefits: Career progression, employee discounts, financial health app, and life assurance.
- Other info: Hybrid work model with a focus on teamwork and personal growth.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in credit control and strong analytical skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector. We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.
Location: Hybrid, X2 days in the office
We are seeking a highly skilled and motivated Credit Controller to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.
Key Responsibilities:
- Ensuring timely collection of payments
- Prompt and accurate cash allocation
- Resolving queries promptly, ensuring the account is open for ongoing collections
- Strong reconciliation abilities
- Accurate allocation of credit notes to invoices, when required
- Maintaining accurate record and allocation of customer payments
- Regular follow up as needed with both internal and external customers to ensure prompt cash collection
Requirements:
- Solid knowledge of credit control process end to end collection
- Experience dealing with Local Authorities and NHS is preferable
- The ability to keep calm under pressure
- The ability to maintain good working ethics both internally and externally
- Strong analytical problem-solving abilities
- Excellent excel skills; pivot tables, sumif, vlookup
- Be able to work in a team
- A proactive and solution-oriented mindset, with the ability to handle complex queries
- High level of accuracy and attention to detail in all aspects of credit control
- Commitment to providing a high standard of service and building strong relationships with customers
- Self motivated and able to work hybrid
- Excellent communication skills
- Strong organisational skills, incl. maintaining record of debt recovery efforts
At Achieve together we offer a range of exciting benefits, such as:
- Career progression and training opportunities
- Employee discount schemes across a range of retailers and services
- Stream - a financial health app that gives you the ability to receive optional pay advances
- Life Assurance
Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives.
We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.
To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised. Applications received after this point may not be guaranteed review.
Credit Controller in Surrey employer: Achieve together
Achieve together is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on career progression, comprehensive training opportunities, and a supportive work culture, employees are empowered to make a meaningful impact in the social care sector. The hybrid working model allows for flexibility, while the range of benefits, including employee discounts and life assurance, further enhances the overall employee experience.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Achieve Together and understanding their values. Show us how your passion for supporting people aligns with our mission. Tailor your responses to highlight your experience in credit control and your problem-solving skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with cash allocation and resolving queries, as these are key aspects of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Achieve Together.
We think you need these skills to ace Credit Controller in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with credit control processes and any relevant skills, like your Excel prowess. We want to see how you can make a difference in our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for social care and how your background aligns with our mission at Achieve together. Let us know why you're excited about this opportunity!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled complex queries or resolved issues in previous roles. We love seeing that proactive mindset in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our community hub team!
How to prepare for a job interview at Achieve together
✨Know Your Credit Control Basics
Make sure you brush up on your knowledge of the credit control process from start to finish. Be ready to discuss your experience with local authorities and the NHS, as this will show that you understand the specific challenges and nuances of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved complex queries in the past. This is crucial for demonstrating your analytical abilities and your calmness under pressure, which are key traits for a Credit Controller.
✨Excel at Excel
Since strong Excel skills are a must, practice using pivot tables, SUMIF, and VLOOKUP before your interview. You might even want to bring a laptop or tablet to showcase your skills if the opportunity arises!
✨Emphasise Teamwork and Communication
Be ready to talk about your experiences working in a team and how you maintain good relationships with both internal and external customers. Highlighting your communication skills will show that you can effectively support the operations team and contribute to a positive work environment.
