At a Glance
- Tasks: Support individuals by managing financial transactions and ensuring accurate records.
- Company: Achieve Together, a leader in the social care sector.
- Benefits: Career progression, employee discounts, financial health app, and life assurance.
- Other info: Join a passionate team dedicated to positive change and personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong financial skills, attention to detail, and excellent communication.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.
We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.
Job Description
We are seeking a highly skilled and motivated Welfare Rights Payment Controller to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.
Key Responsibilities
- Reconcile financial transactions and maintain accurate records across financial systems and management information reports.
- Monitor individual account balances and financial thresholds, ensuring caseworkers have access to up-to-date information.
- Process scheduled and ad hoc PA/DLA Equals card top-ups, ensuring sufficient funds are available and payments are made accurately and on time.
- Review CareHQ ledgers and Equals card transactions to ensure all expenditure and withdrawals have been correctly recorded before releasing funds.
- Liaise with Home Managers, caseworkers, Finance colleagues and Local Authorities to resolve payment, funding, invoicing and account-related queries.
Requirements
- Strong financial administration and reconciliation skills.
- Excellent numerical ability with a high level of accuracy and attention to detail.
- Experience of processing payments and managing financial transactions.
- Ability to identify, investigate and resolve financial discrepancies.
- Good understanding of financial controls, governance and compliance requirements.
- Strong analytical and problem-solving skills.
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines. Effective written and verbal communication skills.
- Ability to build and maintain positive relationships with internal and external stakeholders.
- Proficient in Microsoft Excel and financial management systems.
- Ability to maintain accurate records and produce reliable financial information.
- Discreet and professional approach to handling confidential financial and personal information.
- Strong customer service and stakeholder support skills.
- Ability to work independently and as part of a team in a fast-paced environment.
At Achieve together we offer a range of exciting benefits, such as:
- Career progression and training opportunities
- Employee discount schemes across a range of retailers and services
- Stream- a financial health app that gives you the ability to receive optional pay advances
- Life Assurance
Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!
Welfare Officer in Leatherhead employer: Achieve together
Achieve together is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture in the heart of Leatherhead. With opportunities for career progression, generous employee discounts, and a focus on financial health, this role as a Payroll Specialist not only ensures meaningful contributions to the community but also fosters a rewarding professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Officer in Leatherhead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Achieve together.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Achieve together!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Achieve together, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Achieve together or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Achieve together:Before hitting send, make sure to tailor your application specifically to Achieve together! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Achieve together
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
