At a Glance
- Tasks: Lead the Credit Control and Billing teams to ensure efficient service delivery.
- Company: Join a community-focused organisation with a supportive team culture.
- Benefits: Career progression, employee discounts, financial health app, and life assurance.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Make a real impact by managing credit risk and building strong customer relationships.
- Qualifications: Proven leadership experience, excellent communication skills, and proficiency in Excel.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a highly skilled and motivated Credit and Billing Manager to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.
Key Responsibilities
- Responsible for overseeing the company's Credit Control and Billing functions.
- Leading and developing the teams, ensuring effective performance management and fostering a high-performing culture.
- Ensuring timely collections, managing credit risk, and maintaining strong customer relationships.
- Ensuring that all billing processes are completed accurately and efficiently, maintaining the integrity of the data in the billing system.
Requirements
- Proven experience in leading and developing a team, with a track record of driving high performance and managing staff effectively.
- Excellent communication and negotiation skills, with the ability to build strong relationships with internal and external stakeholders.
- Experience of working in an environment where services are charged to local authorities.
- Excellent organisational skills, attention to detail and rigour.
- Previously used a high volume billing system.
- Ethical and professional behaviour.
- Confident with Excel (pivot, sumifs, vlookups) and other Microsoft office systems.
- Ability to work well in a fast‑paced environment.
Benefits
- Career progression and training opportunities.
- Employee discount schemes across a range of retailers and services.
- Stream – a financial health app that gives you the ability to receive optional pay advances.
- Life Assurance.
Credit and Billing Manager in Leatherhead employer: Achieve together
Join our vibrant community hub as a Credit and Billing Manager, where you will thrive in a supportive work culture that prioritises employee growth and development. With a focus on high performance and teamwork, we offer excellent career progression opportunities, alongside benefits such as employee discounts and a financial health app to enhance your well-being. Experience a fulfilling role in a dynamic environment that values ethical practices and strong customer relationships.
