At a Glance
- Tasks: Support our operations by managing billing records and resolving queries.
- Company: Achieve Together, a leader in social care with a passion for making a difference.
- Benefits: Career progression, employee discounts, financial health app, and life assurance.
- Other info: Dynamic team culture with ongoing training and support for your growth.
- Why this job: Join us to positively impact lives while developing your career in a rewarding environment.
- Qualifications: Experience in billing, strong communication skills, and attention to detail.
The predicted salary is between 18900 - 23100 £ per year.
Are you looking for a career that makes a real difference?
A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.
We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.
Job Description
We are seeking a highly skilled and motivated Billing Assistant to join our community hub team.
The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.
Key Responsibilities
- Maintaining complete and accurate billing records.
- Prompt generation and distribution of invoices.
- Investigation and resolution of all billing queries.
- Coordination with operational teams and departments to resolve queries and issues.
- Checking information thoroughly before completing changes on billing system.
- Dealing with general and specific queries from internal and external parties via telephone, email and in person.
- Coordinate with other departments to ensure accuracy of billing data.
- Working closely with the credit control team to ensure smooth collection process by resolving billing issues.
- Recommend continuous improvements to the billing process.
- To build and maintain effective working relationship across Finance and with other team members across the organisation.
Requirements
- Experience of working in an environment where services are charged to local authorities.
- Excellent organizational and communication skills.
- Problem solving skills.
- Previous experience using a high-volume billing system.
- Attention to detail with the ability to investigate.
- Confident with Excel and other Microsoft office systems.
- Ability to work well in a fast-paced environment.
Benefits
- Career progression and training opportunities
- Employee discount schemes across a range of retailers and services, Stream- a financial health app that gives you the ability to receive optional pay advances
- Life Assurance
- For all our amazing benefits please visit here: Rewards and Benefits - Achieve together
Passion for positively shaping lives is just as important to us as your experience.
Building on your existing knowledge we will give you all the training and support that you need.
You just need an appetite for learning and a real desire to make a difference to peoples’ lives.
So, if you want to start, or continue your career journey in care with us, we want to hear from you!
We regularly review our job adverts to ensure they reflect current hiring needs.
In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled.
Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled.
This approach helps us attract the best talent while maintaining flexibility in our recruitment process.
To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised.
Applications received after this point may not be guaranteed review.
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Billing Assistant in Leatherhead employer: Achieve together
Achieve together is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to high-quality care, our supportive work culture encourages creativity and community engagement, providing ample training and career development opportunities for those looking to make a meaningful impact in social care.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Assistant in Leatherhead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Achieve together.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Achieve together!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Achieve together, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Achieve together or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Billing Assistant in Leatherhead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Achieve together:Before hitting send, make sure to tailor your application specifically to Achieve together! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Achieve together
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
