Area Operations Leader — Social Care

Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector. We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.

We are seeking a highly skilled and motivated Head of Area Operations to join our team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.

• Coach and develop home managers and achieve their own performance and potential but also to be effective leaders to their teams, enabling them to do the same.
• Act as a point of escalation for the team as needed.
• Provide visible, effective leadership and coaching to a number of homes within the organisation ensuring they are delivering and maintaining a high standard of care and support.
• Ensure organisational, legal and regulatory requirements are met across all homes within area of responsibility.
• Address any concerns or shortfalls through localised strategies utilising the community hub for support.
• Hold relationships with key stakeholders across the area, ensuring the people we support are at the heart of what we do.
• Deliver operational budget and address shortfalls with clear action plans.
• Be instrumental in ensuring key deliverables for the organisation are met by implementing and executing both tactical and strategical interventions across the area.
• Provide regular updates to the Director of Operations and SLT on overall area performance, targets and key risk areas including plans taken to address.
• Take part in the on-call out of hours rota.
• Actively contribute to, and support the wider Operations Management Team in the delivery of the operations plan, working on shared projects and other requests, as required.

• Level 5 QCF or above in leadership and/or health and social care.
• Experience of multisite leadership and management with a proven track record of meeting key deliverables.
• Highly effective leadership style & able to demonstrate experience of developing best practice.
• Extensive knowledge and experience of the sector, regulatory requirements and what good looks like.
• Excellent communication skills, including the ability to negotiate and manage conflict.
• Ability to engage and present at a senior level.
• Strong knowledge and understanding of financial management and how to drive performance.
• Ability to travel, stay away from home on occasions where required and hold a full UK driving license.

At Achieve together we offer a range of exciting benefits, such as:

• Career progression and training opportunities.
• Employee discount schemes across a range of retailers and services.
• Stream - a financial health app that gives you the ability to receive optional pay advances.
• Life Assurance.

Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!