Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to create unforgettable dining experiences for guests.
- Company: Join a luxury hotel in the stunning Yorkshire Dales.
- Benefits: Enjoy a competitive salary, live-in accommodation, and discounts on food.
- Why this job: Be part of a passionate team focused on excellence and customer satisfaction.
- Qualifications: Experience in a similar role with a strong focus on customer service.
- Other info: Full training provided; perfect for those eager to learn and grow.
Location: Ripon, North Yorkshire
Salary: up to £32,000 + service charge
Work Schedule: 40 hours per week, working 5 days over 7.
Accommodation: Available
Start Date: As soon as possible.
Achieve Hospitality are delighted to be supporting a Luxury, traditional Hotel situated in the heart of the Yorkshire Dales. They are seeking a passionate Restaurant Duty Manager to join their team. The Restaurant hosts a seasonal a la carte menu of show-stopping British and European classics, alongside a fabulously exciting wine list for a truly delightful dining experience.
As the Restaurant Duty Manager you will play a crucial role in ensuring an exceptional dining experience for our guests, with guidance from our Restaurant Manager and wider team.
Role Responsibilities:
- Engaging with guests and team members to meet and exceed their needs
- Making sure the ambiance and standards of presentation within the restaurant, lounge areas and bar exceed expectations
- Ensuring continuous learning and development for both yourself and the team
- Identifying new ways to surprise customers and delivering the highest standard of service
- Handling any customer complaints, fulfilling duty management shifts and ensuring any service recovery is completed to the guests' satisfaction
- Keeping up to date with the industry and market both locally and nationally
- Proactively instilling the values in every interaction with staff and guests alike.
Candidate Requirements:
- Experienced at a similar level
- People focused
- Highly motivated with a can-do attitude
- Knowledgeable of fine dining and wine, however, full training will be given
- Able to communicate effectively with guests and team members
- Focused on providing excellent customer service.
Benefits:
- Competitive Salary - up to £32,000 (dependant on experience)
- Service Charge
- Live In Accommodation available
- Learning & Development Opportunities
- Discount on Food & Beverage
- Complimentary food whilst on shift
- Pension Scheme
- Access to Spa
Restaurant Manager employer: Achieve Hospitality LTD
Contact Detail:
Achieve Hospitality LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the restaurant's menu and wine list. Being knowledgeable about the offerings will not only impress during interviews but also show your genuine interest in providing an exceptional dining experience.
✨Tip Number 2
Network within the hospitality industry, especially in the North Yorkshire area. Attend local events or join online groups to connect with other professionals who might provide insights or referrals for the role.
✨Tip Number 3
Demonstrate your customer service skills by sharing specific examples from your past experiences. Highlight situations where you went above and beyond to ensure guest satisfaction, as this aligns perfectly with the role's responsibilities.
✨Tip Number 4
Stay updated on current trends in fine dining and hospitality. Showing that you are aware of industry changes and innovations can set you apart as a candidate who is proactive and passionate about the field.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, customer service, and team leadership. Use specific examples that demonstrate your ability to engage with guests and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of fine dining. Mention how your skills align with the responsibilities outlined in the job description, such as handling customer complaints and ensuring high standards of service.
Showcase Your Knowledge: In your application, mention any specific knowledge you have about British and European cuisine or wine. This will demonstrate your commitment to providing an exceptional dining experience and your readiness to learn more.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Achieve Hospitality LTD
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about providing exceptional dining experiences and how you engage with guests.
✨Demonstrate Leadership Skills
As a Restaurant Duty Manager, you'll need to lead a team effectively. Prepare to discuss your previous experiences in managing teams, resolving conflicts, and motivating staff to deliver outstanding service.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's seasonal a la carte menu and wine list. Being able to discuss dishes and pairings confidently will show your commitment to fine dining and enhance your credibility.
✨Prepare for Customer Service Scenarios
Think of potential customer complaints or service recovery situations you might face. Be ready to share how you would handle these scenarios, demonstrating your problem-solving skills and focus on guest satisfaction.
