At a Glance
- Tasks: Provide tailored support to help refugees integrate and thrive in their communities.
- Company: ACH, a social enterprise empowering refugees and migrants in the UK.
- Benefits: Salary of £28,271, 25 days' leave, training opportunities, and social gatherings.
- Other info: Join a diverse team committed to social change and personal growth.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Experience with asylum seekers or refugees and strong communication skills.
The predicted salary is between 28271 - 28271 £ per year.
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.
Why We Do What We Do
Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, in 2025 we helped house over 1,500 individuals and provided support to over 600 of our service users, helping them to achieve their personal goals and lead fulfilling lives in their new country.
We are now looking for a Support & Integration Officer to join us on a full-time, permanent basis, working Monday to Friday, 9:00 – 17:00.
Our Commitment to You
- Salary of £28,271 per annum
- 25 days' annual leave, plus bank holidays
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
- Social gatherings and staff retreats
- A fully stocked staffroom!
This is a rewarding opportunity for an experienced support professional with a background in working with asylum seekers or refugees to join our purpose-driven organisation. You’ll discover a highly rewarding role where your contributions will help refugees overcome barriers, build confidence and take meaningful steps towards independent and fulfilling lives in the UK. And, just as you support our service users, we’ll support you with training and development opportunities to broaden your experience, grow your skills and build a rewarding career with an organisation committed to lasting social change.
What You’ll Be Doing
As a Support & Integration Officer, you will provide person-centred support, advice and guidance to help refugees successfully resettle and integrate into their communities. Managing a designated caseload, you will assess individual needs and risks, develop tailored support plans and provide culturally sensitive guidance across areas including housing, finance, education, employment, health and immigration. You will also support tenants to build independence, access relevant services and opportunities, and develop social networks within their communities. Additionally, you will:
- Carry out pre-tenancy assessments
- Maintain accurate case files and CRM records
- Visit tenants at their properties and in the community
- Organise house meetings and group trips
- Make internal and external referrals to relevant services
- Build relationships with external organisations and referral partners
What We’re Looking For
To be considered as a Support & Integration Officer, you will need:
- Experience of working with asylum seekers or refugees in a paid or voluntary capacity
- Experience of providing advice, guidance, advocacy and culturally sensitive support
- Experience of creating support plans and completing needs assessments
- An understanding of safeguarding in relation to vulnerable adults
- The ability to assess, manage and continuously review needs and risks
- The ability to maintain accurate records and manage a caseload
- Strong verbal and written communication skills
- A full driving licence and access to your own vehicle for work purposes
Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th September 2026.
Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Support & Integration Officer in Wolverhampton employer: ACH Refugee Integration Services Provider
ACH is an exceptional employer that prioritises the empowerment of refugees and migrants, fostering a diverse and inclusive work culture. With a commitment to employee growth through training opportunities, flexible working arrangements, and a supportive environment, staff can thrive while making a meaningful impact in the community. Located in Bristol & West Midlands, employees enjoy a collaborative atmosphere with social gatherings and a fully stocked staffroom, enhancing both professional and personal connections.
Contact Details:
ACH Refugee Integration Services Provider Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support & Integration Officer in Wolverhampton
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by ACH Refugee Integration Services Provider.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like ACH Refugee Integration Services Provider.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at ACH Refugee Integration Services Provider.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at ACH Refugee Integration Services Provider. Apply directly through us to stand out!
We think you need these skills to ace Support & Integration Officer in Wolverhampton
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of ACH Refugee Integration Services Provider. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Support & Integration Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at ACH Refugee Integration Services Provider
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of ACH Refugee Integration Services Provider. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
