Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential housing support to help refugees integrate and thrive in their new communities.
- Company: ACH is a social enterprise empowering refugees and migrants in the UK.
- Benefits: Competitive salary, 25 days annual leave, training opportunities, and social gatherings.
- Why this job: Make a real difference in people's lives while promoting equality and diversity.
- Qualifications: Experience with asylum seekers or refugees and knowledge of relevant legislation.
- Other info: Join a diverse team dedicated to challenging inequalities and fostering community.
The predicted salary is between 26521 - 26521 £ per year.
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.
Why We Do What We Do
Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, in 2024, we helped house over 1,400 individuals and provided support to over 500 of our service users, helping them to achieve their personal goals and lead fulfilling lives in their new country.
We are now looking for a Housing Officer to join us on a full-time, permanent basis, working 37.5 hours per week.
Our Commitment to You
- Salary of £26,521 per annum
- 25 days’ annual leave, plus bank holidays
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
- Social gatherings and staff retreats
- A fully stocked staffroom!
This is an incredible opportunity for a dedicated professional with experience working with asylum seekers or refugees to contribute to the success of our forward-thinking organisation.
You’ll discover a purpose-driven environment where your work will have a direct and lasting impact, helping to create brighter futures and stronger communities.
What’s more, you’ll have access to strong professional development opportunities and the support of an experienced team, enabling you to progress your career while continuing to grow personally.
What You’ll Be Doing
As a Housing Officer, you will provide vital housing support to help our tenants maintain their homes and successfully integrate into the community.
Working as part of the Housing and Income Team, you will help reduce voids and ensure rental income is maximised whilst arrears are minimised.
You will deliver a needs-led service to tenants that promotes their personal growth and wellbeing, maximises their potential and helps them to develop.
Additionally, you will:
- Assist in assessing potential tenants and finding them accommodation
- Help to manage property rental income, including any service charges
- Oversee estate management tasks, including settling new tenants, undertaking inspections and ensuring properties are clean and tidy
- Address complaints promptly and resolve where possible
What We’re Looking For
To be considered as a Housing Officer, you will need:
- Experience of working with asylum seekers or refugees in a voluntary or paid capacity
- Knowledge of the Homelessness Act 2002 and related legislation
- A commitment to supporting refugees with their integration in the UK and a dedication to equality and diversity principles
- Organisational skills in terms of service planning, prioritising work, time management, effective use of resources and performance evaluation
- Excellent written and verbal communication skills, with previous experience of working with service users who speak a different language
- A good standard of education
The closing date for this role is 05 March 2026.
Other organisations may call this role Migrant Support Officer, Refugee Support Officer, Housing Support Officer, Tenancy Support Officer, Social Housing Officer, or Supported Housing Officer.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re seeking your next challenge as a Housing Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
#J-18808-Ljbffr
Housing Officer employer: ACH Refugee Integration Services Provider
Contact Detail:
ACH Refugee Integration Services Provider Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work with refugees. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching ACH and its mission. Show us that you’re passionate about supporting refugees and have a solid understanding of the challenges they face.
✨Tip Number 3
Practice your communication skills! As a Housing Officer, you'll need to connect with diverse individuals. Role-play common scenarios to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Officer role. Highlight your experience with refugees or asylum seekers, and show us how your skills align with our mission at ACH.
Showcase Your Communication Skills: Since you'll be working with diverse service users, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear language and provide examples of how you've effectively communicated in past roles.
Highlight Relevant Experience: Don’t forget to mention any experience you have with housing support or related legislation like the Homelessness Act 2002. We want to see how your background can contribute to our team and the people we serve.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at ACH Refugee Integration Services Provider
✨Know Your Stuff
Make sure you brush up on the Homelessness Act 2002 and any related legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand the legal framework you'll be working within.
✨Show Your Passion
Demonstrate your commitment to supporting refugees and asylum seekers. Share personal experiences or stories that highlight your dedication to equality and diversity principles. This will resonate with the interviewers and show that you align with their mission.
✨Prepare for Scenarios
Think about potential challenges you might face as a Housing Officer, such as dealing with complaints or managing property inspections. Prepare some examples of how you would handle these situations, showcasing your organisational skills and problem-solving abilities.
✨Practice Communication Skills
Since you'll be working with service users from diverse backgrounds, practice explaining complex ideas in simple terms. Role-play with a friend or family member to improve your verbal communication skills, ensuring you can connect effectively with tenants who may speak different languages.