At a Glance
- Tasks: Lead impactful marketing campaigns that reshape the narrative around refugees and migrants.
- Company: Join a social enterprise dedicated to empowering refugees and migrants in the UK.
- Benefits: Enjoy a competitive salary, 25 days' leave, training opportunities, and a supportive team.
- Other info: Hybrid working and a vibrant workplace culture await you!
- Why this job: Make a real difference while developing your marketing skills in a dynamic environment.
- Qualifications: Experience in marketing or communications, excellent writing skills, and a relevant degree.
The predicted salary is between 30000 - 42000 £ per year.
Birmingham, West Midlands (with hybrid working)
Who We Are
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self‐sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.
Why We Do What We Do
Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, in 2024, we helped house over 1,400 individuals and provided support to over 500 of our service users, helping them to achieve their personal goals and lead fulfilling lives in their new country.
We are now looking for a Senior Marketing & Communications Officer to join us on a full‐time basis for a 12 month fixed‐term contract to cover a period of maternity leave.
Our Commitment to You
- Salary of £30,297 per annum
- 25 days' annual leave, plus bank holidays
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
- Social gatherings and staff retreats
- A fully stocked staffroom!
This is an unmissable opportunity for a content‐focused marketing, public relations, communications, or journalism professional to join our dedicated organisation. In this leading role, you will have the chance to combine your creative expertise and digital insight with your passion for making a difference as you create impactful campaigns that make a vital difference in reshaping the narrative around refugees.
What You’ll Be Doing
As a Senior Marketing & Communications Officer, you will lead the delivery of our marketing and communications activities across Birmingham and the West Midlands. Shaping our #rethinkingrefugee narrative, you will oversee operational delivery, planning and the provision of integrated marketing activities, campaigns and events that raise brand awareness, support organisational objectives and strengthen partnerships. You will also manage and deliver executive‐level communications, including the CEO's LinkedIn presence, and support external communications, including funding bids, annual and impact reporting and stakeholder engagement.
Additionally, you will:
- Manage marketing and communications volunteers or interns in the West Midlands
- Identify marketing and communications trends
- Oversee and contribute to website content management and analytics
- Create and manage the monthly external e‐newsletter using Mailchimp
- Work with teams to develop, edit and create high‐quality success stories and case studies
What We’re Looking For
To be considered as a Senior Marketing & Communications Officer, you will need:
- Experience working in marketing, public relations, communications, or journalism
- Experience creating content and copy for social media
- Experience with the CMS WordPress, Google Analytics/WP statistics and social media reporting
- Experience working with the press and media/policy makers
- Knowledge of digital communications
- Knowledge of current marketing and communications trends and best practice
- Confidence with design software
- Excellent writing and editing skills
- A degree in a relevant subject (e.g. Marketing, Communications, Public Relations, English, Social Sciences) or equivalent work experience
- A full, valid driving licence and access to a vehicle
Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 5th March 2026.
Other organisations may call this role Senior Marcomms Officer, Marketing Executive, Marketing Manager, Communications Manager, Senior Digital Marketing Officer, or Senior Communications & Engagement Officer.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to grow your career while contributing to life‐changing work as a Senior Marketing & Communications Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Senior Marketing & Communications Officer in Birmingham employer: ACH Refugee Integration Services Provider
ACH is an exceptional employer that champions diversity and inclusion, providing a supportive work environment where employees can thrive. With a strong commitment to employee development, generous benefits including 25 days of annual leave, and the flexibility of hybrid working, we empower our team to make a meaningful impact in the lives of refugees and migrants. Join us in Birmingham, where your creativity and passion for social change will be valued and celebrated.
Contact Details:
ACH Refugee Integration Services Provider Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Marketing & Communications Officer in Birmingham
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for ACH Refugee Integration Services Provider and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like ACH Refugee Integration Services Provider are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with ACH Refugee Integration Services Provider on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at ACH Refugee Integration Services Provider. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Marketing & Communications Officer in Birmingham
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit ACH Refugee Integration Services Provider. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of ACH Refugee Integration Services Provider:Show us that you’ve done your homework! In your application, briefly mention what you admire about ACH Refugee Integration Services Provider’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at ACH Refugee Integration Services Provider
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at ACH Refugee Integration Services Provider will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At ACH Refugee Integration Services Provider, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.