At a Glance
- Tasks: Support refugees in Birmingham to resettle and integrate into their new communities.
- Company: ACH Refugee Integration Services Provider, empowering refugees and migrants in the UK.
- Benefits: Salary of £26,521, 25 days leave, training opportunities, and a supportive work environment.
- Other info: Join a diverse team dedicated to challenging inequalities and fostering community support.
- Why this job: Make a real impact on the lives of vulnerable individuals and families seeking stability.
- Qualifications: Experience with refugees or asylum seekers and strong communication skills required.
The predicted salary is between 26521 - 26521 £ per year.
Support and Integration Officer
Join to apply for the Support and Integration Officer role at ACH Refugee Integration Services Provider.
Pay Range
This range is provided by ACH Refugee Integration Services Provider. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
- Base Pay
- Support and Integration Officer – Birmingham
Who We Are
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self‑sufficient and ambitious lives.
We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.
Why We Do What We Do
Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society.
With a proven track record of delivering effective support services, in 2024, we helped house over 1,400 individuals and provided support to over 500 of our service users, helping them to achieve their personal goals and lead fulfilling lives in their new country.
- Our Commitment to You
- Salary of £26,521 per annum
- 25 days’ annual leave, plus bank holidays
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
- Social gatherings and staff retreats
• A fully stocked staffroom!
This is a rewarding opportunity for a compassionate individual with a background in supporting refugees or asylum seekers to join our dedicated organisation.
In this fulfilling role, you will have the chance to make a lasting impact by supporting individuals and families to build stability, achieve independence, and create brighter futures in the UK.
What’s more, once you join our team in Birmingham, you will discover a warm and welcoming environment, where collaboration guides us, empathy shapes us, and mutual support lies at the very heart of all that we do.
We’ll enable you to grow and develop, further enhance your skills and build a strong professional portfolio, whilst making a positive impact on the lives of so many vulnerable and deserving people as they build new lives in safety.
What You’ll Be Doing
As a Support and Integration Officer, you will deliver high‑quality support and guidance to help refugees in Birmingham successfully resettle and integrate into their new communities.
Taking ownership of a caseload, you will conduct pre‑tenancy assessments and create personalised support plans to address the diverse needs of service users.
You’ll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks.
Offering advocacy support, you will also advise on volunteering, training, and employment opportunities.
Alongside your one‑to‑one work, you will develop strong relationships with local agencies, co‑ordinate group sessions and help individuals connect with the wider opportunities and community resources available to them.
- Make referrals to relevant departments and partner agencies.
- Maintain accurate case records and files to a high standard.
- Participate fully in team meetings, training, supervision, and other staff activities.
- Organise house meetings and carry out property and community visits.
- What We’re Looking For
- Experience of working with asylum seekers or refugees in a voluntary or paid capacity.
- Experience of providing advice and guidance, advocacy and culturally sensitive support.
- Experience and knowledge of working with people with complex/multiple support needs.
- Experience of creating support plans and completing needs assessments.
- Experience and capability to support refugees in the UK.
- An understanding of the importance of safeguarding in relation to working with vulnerable adults.
- The ability to effectively assess, manage and continuously review needs and risks.
- The ability to maintain accurate records and manage a caseload.
- Confident IT skills, including Microsoft Outlook, Excel, Word and Power Point.
- Strong verbal and written communication skills.
- A full, valid driving licence and access to your own vehicle for work purposes.
Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent.
The closing date for this role is 7th December 2025.
- Seniority Level
- Associate
- Employment Type
- Full‑time
- Job Function
- Other
- Equal Opportunity Statement
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
#J-18808-Ljbffr
Support and Integration Officer in Birmingham employer: ACH Refugee Integration Services Provider
ACH Refugee Integration Services Provider is an exceptional employer, offering a supportive and compassionate work culture in Coventry. Employees benefit from comprehensive training opportunities and a focus on professional growth, all while making a meaningful impact in the lives of refugees seeking stability and independence. Join us to be part of a dedicated team that values cultural sensitivity and collaboration with external partners.
Contact Details:
ACH Refugee Integration Services Provider Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support and Integration Officer in Birmingham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at ACH Refugee Integration Services Provider.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from ACH Refugee Integration Services Provider!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like ACH Refugee Integration Services Provider, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at ACH Refugee Integration Services Provider or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support and Integration Officer in Birmingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to ACH Refugee Integration Services Provider:Before hitting send, make sure to tailor your application specifically to ACH Refugee Integration Services Provider! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at ACH Refugee Integration Services Provider
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
