Citizens Advice North Somerset is hiring a Help to Claim Adviser to support people applying for Universal Credit both over the phone and via webchat.
The role delivers multi-channel advice through the Help to Claim service and provides specialist support to advisers, helping clients access their first Universal Credit payment during service hours (8am–6pm, Monday to Friday).
To apply, please visit nscab.org.uk/work-with-us. Deadline to apply: 31st July 2026.
#J-18808-LjbffrUniversal Credit Help to Claim Advisor — Phone & Webchat employer: ACFA - The Advice Network
Citizens Advice South Gloucestershire is an exceptional employer dedicated to empowering individuals and fostering community well-being. As a Volunteer Generalist Adviser, you will receive comprehensive training and support, enabling you to make a meaningful impact while working in a diverse and inclusive environment. The organisation values personal development and offers opportunities for growth, making it an ideal place for those looking to contribute positively to society.
