First Contact Adviser: Cancer Support & Benefits Access

First Contact Adviser: Cancer Support & Benefits Access

Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
ACFA - The Advice Network

At a Glance

  • Tasks: Provide compassionate support and guidance to those affected by cancer.
  • Company: Citizens Advice North Somerset, dedicated to helping the community.
  • Benefits: Meaningful work, flexible hours, and opportunities for personal growth.
  • Other info: Join a supportive team focused on community impact and client care.
  • Why this job: Make a real difference in people's lives during their toughest times.
  • Qualifications: Empathy, strong communication skills, and a passion for helping others.

The predicted salary is between 25000 - 30000 Β£ per year.

Citizens Advice North Somerset is hiring a Macmillan First Contact Adviser to help people affected by cancer access the advice, financial support and services they need. You will provide compassionate, practical guidance and connect clients with essential resources to ease challenges during a difficult time.

The role focuses on delivering supportive information, navigation to benefits, and referrals, with a strong emphasis on empathy and customer care for individuals facing cancer-related issues.

First Contact Adviser: Cancer Support & Benefits Access employer: ACFA - The Advice Network

Citizens Advice South Gloucestershire is an exceptional employer dedicated to empowering individuals and fostering community well-being. As a Volunteer Generalist Adviser, you will receive comprehensive training and support, enabling you to make a meaningful impact while working in a diverse and inclusive environment. The organisation values personal development and offers opportunities for growth, making it an ideal place for those looking to contribute positively to society.

ACFA - The Advice Network

Contact Details:

ACFA - The Advice Network Recruitment Team

We think you need these skills to ace First Contact Adviser: Cancer Support & Benefits Access

Empathy
Customer Care
Communication Skills
Advisory Skills
Problem-Solving Skills
Knowledge of Financial Support Services
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