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- Tasks: Oversee daily operations, support logistics, and ensure smooth business processes.
- Company: Join a dynamic multinational company with a vibrant work culture.
- Benefits: Enjoy attractive benefits and a 5-day work week.
- Why this job: Make a real impact by ensuring efficiency in operations and customer satisfaction.
- Qualifications: 3 years of experience in operations support and strong Excel skills required.
- Other info: Opportunity for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Be part of a dynamic MNC. 5 days work week. Attractive Benefits.
The Senior Customer Support Executive (Business Operations) mainly be in charge of overseeing day-to-day functional activities, technical support, and logistical processes to ensure efficiency and productivity.
Main responsibilities:
- Oversee day-to-day operational support activities to ensure smooth business operations.
- Support and monitor orders till shipment including coordination with manufacturing facilities, suppliers and freight forwarder.
- Liaise with factories/suppliers and freight forwarder on schedules and update customers.
- Coordinate logistics and other matters with factories in Europe/Italy and third-party suppliers which include warehouse management and deliveries.
- Follow-up with suppliers and contractors to ensure timely delivery of goods and services.
- Ensure SOPs and engagement standards are followed.
- Responsible for documents administration including DO, PO & Invoice.
- Maintain and ensure accurate data entries in MYOB.
- Inventory tracking, replenishment and stock coordination.
- Prepare COO /COQ / COC for customers.
- Maintain proper filing of sales and operational documents.
- Report generation weekly/monthly and administration support to the General Manager.
- Perform any ad-hoc duties as and when required.
Requirements:
- Minimum 3 years of relevant working experience in operations support.
- Minimum Diploma.
- Proficient in Microsoft Excel & reporting tools (pivot tables, formulas, data analysis).
- Proactive and able to respond quickly to operational needs.
- Able to work independently and also as a team.
- Detail-oriented & excellent communication skills.
Working location: North area.
Senior Customer Support Executive (Business Operations) in London employer: ACEXCELLENT CONSULTING PTE. LTD.
Contact Detail:
ACEXCELLENT CONSULTING PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Support Executive (Business Operations) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Senior Customer Support Executive role.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics processes and be ready to discuss how your experience aligns with their needs. We want you to shine and show them you’re the perfect fit for overseeing those day-to-day activities!
✨Tip Number 3
Practice your communication skills! As a Senior Customer Support Executive, you’ll need to liaise with various stakeholders. We suggest doing mock interviews with friends or using online platforms to refine your responses and ensure you come across as confident and articulate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Senior Customer Support Executive (Business Operations) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations support. We want to see how your skills align with the responsibilities listed in the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Customer Support Executive role. We love seeing enthusiasm and a clear understanding of our business operations.
Showcase Your Skills: Since this role requires proficiency in Microsoft Excel and reporting tools, make sure to mention any specific projects or experiences where you’ve used these skills. We’re looking for detail-oriented candidates who can handle data analysis like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ACEXCELLENT CONSULTING PTE. LTD.
✨Know Your Operations Inside Out
Make sure you understand the day-to-day operational activities that the role entails. Brush up on logistics, order management, and supplier coordination. Being able to discuss specific examples from your past experience will show that you're ready to hit the ground running.
✨Excel at Excel
Since proficiency in Microsoft Excel is a must, practice using pivot tables, formulas, and data analysis tools. Prepare to demonstrate your skills during the interview, perhaps by discussing how you've used these tools to solve problems or improve processes in previous roles.
✨Communicate Clearly and Confidently
As a Senior Customer Support Executive, excellent communication skills are key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully liaised with suppliers or resolved customer issues to showcase your abilities.
✨Be Proactive and Solution-Oriented
Show that you can think on your feet and respond quickly to operational needs. Prepare examples of times when you took initiative to solve a problem or streamline a process. This will demonstrate your proactive nature and ability to work independently as well as part of a team.
