AceSpeak is looking for a Content & Community Lead to build product help, guidance and community support. You will write practical content and manage feedback channels to help users practise speaking with confidence.
Responsibilities
- Write and edit help content for interviews, presentations and speaking practice
- Create in-app guidance and onboarding content
- Manage user feedback and community touchpoints
- Align messaging across product, marketing and support
- Monitor sentiment and turn feedback into improvements
What we're looking for
- 5+ years in content, community or editorial roles, ideally with apps or education products
- Strong written English and the ability to explain product features clearly
- Experience with help content, email copy or user guidance
- Collaborative and organised, with a user-first mindset
Nice to have
- Public speaking, interview prep, or learning/edtech content experience
- Mobile app support or community-building experience
Employment: Full time. Location: Remote / hybrid within the UK; London preferred. Salary: £40,000-£55,000 / year.
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