Ophthalmic Care Coordinator - Customer Service in Glasgow
Ophthalmic Care Coordinator - Customer Service

Ophthalmic Care Coordinator - Customer Service in Glasgow

Glasgow Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate patient appointments and surgeries while maintaining accurate records.
  • Company: Pioneering healthcare provider in the UK with a supportive culture.
  • Benefits: Generous annual leave, personal development opportunities, and a friendly work environment.
  • Why this job: Make a real difference in patients' lives while developing your skills.
  • Qualifications: Strong organisational skills and a passion for customer service.
  • Other info: Join a dynamic team with great career growth potential.

The predicted salary is between 28800 - 43200 £ per year.

A pioneering healthcare provider in the UK is seeking an Administrator to support the scheduling of patient appointments and surgeries. You will play a crucial role in maintaining patient records and ensuring the smooth operation of our services.

The ideal candidate should have excellent organizational skills and the ability to provide exceptional customer service.

This role offers a supportive work environment, generous annual leave, and opportunities for personal and professional development.

Ophthalmic Care Coordinator - Customer Service in Glasgow employer: ACES

As a pioneering healthcare provider in the UK, we pride ourselves on fostering a supportive work environment where our Ophthalmic Care Coordinators can thrive. With generous annual leave and a strong emphasis on personal and professional development, we empower our employees to grow while making a meaningful impact in patient care. Join us to be part of a dedicated team that values exceptional customer service and collaboration.
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Contact Detail:

ACES Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ophthalmic Care Coordinator - Customer Service in Glasgow

✨Tip Number 1

Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you’ve gone above and beyond for customers.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Ophthalmic Care Coordinator - Customer Service in Glasgow

Organizational Skills
Customer Service
Attention to Detail
Record Keeping
Scheduling
Communication Skills
Problem-Solving Skills
Time Management
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your organisational skills and customer service experience. We want to see how you can support our scheduling and patient record management, so don’t be shy about showcasing relevant roles you've had!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Ophthalmic Care Coordinator role. Share specific examples of how you've provided exceptional customer service in the past – we love a good story!

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves coordinating appointments and maintaining records. Avoid jargon and keep it simple!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be done in no time!

How to prepare for a job interview at ACES

✨Know Your Stuff

Before the interview, make sure you understand the role of an Ophthalmic Care Coordinator. Familiarise yourself with common patient scheduling systems and the importance of maintaining accurate patient records. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.

✨Show Off Your Organisational Skills

Since this role requires excellent organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or schedules. Be ready to discuss how you prioritised tasks and ensured everything ran smoothly, as this will demonstrate your capability to handle the responsibilities of the position.

✨Customer Service is Key

Exceptional customer service is crucial in this role. Think of specific instances where you went above and beyond for a customer or resolved a difficult situation. Highlighting these experiences will illustrate your commitment to providing top-notch service, which is what they’re looking for.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Ophthalmic Care Coordinator - Customer Service in Glasgow
ACES
Location: Glasgow
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  • Ophthalmic Care Coordinator - Customer Service in Glasgow

    Glasgow
    Full-Time
    28800 - 43200 £ / year (est.)
  • A

    ACES

    50-100
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