At a Glance
- Tasks: Create a welcoming vibe and help customers find their perfect glasses.
- Company: Ace & Tate, a trendy eyewear brand with a fun culture.
- Benefits: Earn £13.11 per hour, plus bonuses and 28-33 days holiday.
- Other info: Enjoy free glasses, wellbeing support, and endless learning opportunities.
- Why this job: Join a vibrant team and make a real difference in customers' style.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 13.11 - 13.11 £ per hour.
Hi, we’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while. We are looking for an Optical Assistant in Bristol, 8 hours.
What our Optical Assistant do:
- Create a welcoming vibe by making every customer feel seen and excited to be in store.
- Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
- Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
- Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
- Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.
What we offer:
- £13.11 per hour plus up to 16% monthly bonus when store targets are reached.
- Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
- We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
- See in style with up to two free pairs of glasses per year, plus discounts for friends and family.
- A culture to love through frequent and memorable team events.
- Time to grow with unlimited access to our internal learning portal.
Optical Assistant in Bristol employer: ACE
At Ace & Tate, we pride ourselves on creating a vibrant and supportive work environment for our Optical Assistants in Bristol. With competitive pay, generous holiday entitlement, and a strong focus on employee wellbeing, we ensure that our team members feel valued and empowered to grow through unlimited access to learning resources. Join us for a rewarding career where you can make a real impact while enjoying unique perks like free glasses and engaging team events.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Bristol
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like ACE and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at ACE and let us see your personality shine through!
We think you need these skills to ace Optical Assistant in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and ACE.
Get Familiar with Our Brand:Before applying, take some time to learn about ACE and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at ACE
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress ACE.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which ACE will surely appreciate.
