Optical Assistant London | Northcote Rd
Optical Assistant London | Northcote Rd

Optical Assistant London | Northcote Rd

London Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers with eyewear, polish lenses, and provide style advice.
  • Company: Ace & Tate creates stylish, quality eyewear accessible to everyone since 2013.
  • Benefits: Enjoy an indefinite contract, bonuses, discounts, and access to mental health support.
  • Why this job: Join a cheerful team, make a real impact, and grow your skills in a supportive environment.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and people skills!
  • Other info: We promote inclusivity and sustainability as a certified B-Corp.

Overview

Hi! We’re Ace & Tate and we make glasses. Since our start in Amsterdam in 2013 we’re here to inject a good dose of common sense into our industry by making well-designed, quality eyewear accessible to everyone. Great fits that last, for all eyes. Are you ready to make a real impact as a Sales Assistant (PT 16h) in our store in London?

Just ask yourself, are you…

  • Cheerful? (Our glass is always half full)
  • Committed? (We walk the talk and deliver)
  • Accessible? (We are approachable, open-minded, inclusive)
  • Straightforward? (We cut the crap)

What the role entails

With us you can combine your people skills with the opportunity to shape the experience of our customers with both your presence on the sales floor as well as optical knowhow in the back office.

So your daily tasks will include:

  • Polishing lenses
  • Supporting customers with tailored style advice
  • Adjusting frames
  • Passing on your expertise to customers and colleagues
  • Making our customers enthusiastic about all of our products and services (online and offline)
  • Working as part of a team with other Sales Assistants, Management Team and an optometrist

Don’t worry, we’ve got you covered with:

  • Dedicated onboarding per role
  • 1:1 training with a buddy
  • Online and offline learning environment

Our jobs are for everyone, even if you don’t have previous optic experience. Even if you don’t wear glasses.

What we’ll offer you as Sales Assistant

  • An indefinite contract
  • The possibility of an 8% monthly bonus if your store reaches its targets
  • 28 days holiday entitlement and up to 33 days after two years of service (based on full time employment)
  • Full coverage of travel costs (if you live farther than 10 km from work)
  • Regular team events
  • Unlimited access to our internal learning portal
  • Discounts for gym sessions and unlimited, free access to an online-psychologist through ClassPass and OpenUp
  • Up to two free pairs of opticals or sunglasses per year and a 20% discount for friends and family

Did we just describe your dream job? Well, then you might as well apply! It’s as simple as this: Click & Apply → Call & Match → Join the team

Ace & Tate is an equal opportunity employer. We are committed to nurturing an inclusive environment for all current and potential employees.

As a certified B-Corp, we take careful consideration of the impact of the decisions we make at work on the planet and on people. In that way, together, we can continue our goal of becoming a more responsible business.

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Optical Assistant London | Northcote Rd employer: Ace & Tate

At Ace & Tate, we pride ourselves on being an excellent employer by fostering a cheerful and inclusive work culture that values commitment and straightforwardness. As an Optical Assistant in our vibrant London store, you'll enjoy comprehensive training, generous holiday entitlement, and unique perks like discounts on eyewear and wellness benefits, all while contributing to a responsible business that prioritises both people and the planet.
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Contact Detail:

Ace & Tate Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Assistant London | Northcote Rd

✨Tip Number 1

Familiarise yourself with Ace & Tate's brand values and product offerings. Understanding their commitment to quality eyewear and customer experience will help you align your responses during the interview, showcasing that you're a perfect fit for their team.

✨Tip Number 2

Prepare to demonstrate your people skills. Since the role involves engaging with customers, think of examples from your past experiences where you've successfully assisted or advised customers, highlighting your cheerful and approachable nature.

✨Tip Number 3

Showcase your enthusiasm for eyewear and fashion. Being knowledgeable about current trends in glasses and how they can enhance personal style will impress the hiring team and show your genuine interest in the role.

✨Tip Number 4

Be ready to discuss teamwork and collaboration. Since you'll be working closely with other Sales Assistants and an optometrist, share examples of how you've effectively worked in a team setting to achieve common goals.

We think you need these skills to ace Optical Assistant London | Northcote Rd

Customer Service Skills
Communication Skills
Attention to Detail
Teamwork
Sales Skills
Optical Knowledge
Problem-Solving Skills
Adaptability
Time Management
Technical Skills (for lens polishing and frame adjustments)
Empathy
Product Knowledge
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Ace & Tate's values and mission. Highlight your cheerful, committed, accessible, and straightforward nature in your application to show that you align with their culture.

Tailor Your CV: Make sure your CV reflects relevant experience in customer service or retail, especially in eyewear or fashion. Emphasise any skills related to optical knowledge, sales, or teamwork.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eyewear and customer service. Mention specific examples of how you've positively impacted customers in previous roles and express your enthusiasm for joining Ace & Tate.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role of an Optical Assistant.

How to prepare for a job interview at Ace & Tate

✨Show Your Cheerful Side

Ace & Tate values a positive attitude, so make sure to showcase your cheerful personality during the interview. Share examples of how you've maintained a positive outlook in challenging situations or how you’ve contributed to a fun team environment.

✨Demonstrate Your Commitment

The company is looking for someone who is committed and reliable. Be prepared to discuss your previous experiences where you went above and beyond to deliver results, whether in customer service or teamwork.

✨Be Approachable and Open-Minded

As an Optical Assistant, you'll need to connect with customers and colleagues alike. Practice being approachable by engaging in friendly conversation and showing genuine interest in others' opinions during the interview.

✨Highlight Your Optical Knowledge

While you may not be an optometrist, having some basic knowledge about eyewear and customer service can set you apart. Brush up on common optical terms and trends, and be ready to discuss how you can use this knowledge to enhance the customer experience.

Optical Assistant London | Northcote Rd
Ace & Tate
Location: London
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