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- Tasks: Assist the store manager and provide top-notch customer service on the shop floor.
- Company: Ace & Tate makes stylish, quality eyewear accessible to everyone.
- Benefits: Enjoy discounts on eyewear, monthly bonuses, and wellness perks like free therapy sessions.
- Why this job: Join a cheerful, committed team in a B-corp certified company focused on inclusivity and straightforwardness.
- Qualifications: No specific experience required, just a positive attitude and a passion for customer service.
- Other info: Flexible part-time hours with dedicated training and no company uniforms.
Hi! We’re Ace & Tate and we make glasses. It sounds fairly simple, and that’s the whole point. We’re here to inject a good dose of common sense into our industry by making well-designed, quality eyewear accessible to everyone. Great fits that last, for all eyes.
Just ask yourself, are you…
- Cheerful? (Our glass is always half full)
- Committed? (We walk the talk and deliver)
- Accessible? (We are approachable, open-minded, inclusive)
- Straightforward? (We cut the crap)
The role of the Assistant Store Manager (parttime) in the team includes:
- Supporting the store manager with day-to-day management in store;
- Training a dedicated team to deliver high-level customer service;
- Everything related to customer service - from polishing lenses to giving tailored style advice.
*This job = 90% shopfloor and 10% back office. Don’t worry, we’ve got you covered with:
- Dedicated onboarding per role;
- 1:1 training with a buddy;
- Online and offline learning environment.
Here is what we’ll offer you as Assistant Store Manager:
- Discount codes for free and discounted pairs of opticals and sunnies;
- The possibility of a monthly bonus;
- No company uniforms;
- Wellbeing; healthy snacks, a collab with ClassPass and the opportunity to book in free sessions with a certified psychologist;
- Sign up for the Cycle to Work scheme;
- Unlimited access to our internal learning portal.
Like what you read? Well, then you might as well apply. It’s as simple as this: Click & Apply → Call & Match → Join the team.
Do you want to work in a B-corp certificated company? Then we can’t wait to meet you!
Assistant Store Manager | Oxford (parttime) employer: Ace & Tate
Contact Detail:
Ace & Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager | Oxford (parttime)
✨Tip Number 1
Familiarise yourself with Ace & Tate's brand values and culture. They emphasise cheerfulness, commitment, accessibility, and straightforwardness, so think about how you can demonstrate these traits in your interactions during the application process.
✨Tip Number 2
Prepare to discuss your experience in customer service and team management. Since the role involves training a dedicated team, be ready to share specific examples of how you've successfully led or supported a team in a retail environment.
✨Tip Number 3
Show your enthusiasm for eyewear and fashion. Research current trends in glasses and be prepared to talk about your personal style preferences, as well as how you can help customers find the perfect fit.
✨Tip Number 4
Engage with Ace & Tate on social media before your interview. This will not only give you insights into their latest products and campaigns but also show your genuine interest in the brand when you discuss it during your application.
We think you need these skills to ace Assistant Store Manager | Oxford (parttime)
Some tips for your application 🫡
Understand the Company Culture: Ace & Tate values cheerfulness, commitment, accessibility, and straightforwardness. Make sure to reflect these qualities in your application by using a positive tone and demonstrating your alignment with their values.
Tailor Your CV: Highlight relevant experience in customer service and team management. Use specific examples that showcase your ability to support a store manager and train a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills and experiences make you a great fit for the Assistant Store Manager position, particularly your approach to customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ace & Tate
✨Show Your Cheerful Side
Ace & Tate values a positive attitude, so make sure to showcase your cheerful personality during the interview. Share examples of how you've maintained a positive outlook in challenging situations, as this aligns with their company culture.
✨Demonstrate Commitment
Prepare to discuss times when you went above and beyond in previous roles. Highlight your dedication to delivering excellent customer service and how you 'walk the talk' in your work ethic, as this is crucial for the Assistant Store Manager position.
✨Emphasise Accessibility
Since Ace & Tate values approachability and inclusivity, be ready to talk about how you foster a welcoming environment for both customers and team members. Share experiences where you successfully engaged with diverse groups or resolved conflicts.
✨Be Straightforward
Ace & Tate appreciates straightforward communication. Practice articulating your thoughts clearly and concisely. Avoid jargon and focus on being direct about your experiences and how they relate to the role of Assistant Store Manager.
