At a Glance
- Tasks: Engage with clients, manage stock, and provide expert advice on luxury jewellery and watches.
- Company: Ace Jewelers, a family-run business passionate about jewellery and customer service.
- Benefits: Flexible hours, dynamic team environment, and opportunities for personal development.
- Other info: No standard profile; we value individuality and unique passions.
- Why this job: Turn your passion for luxury into a fulfilling career with a supportive family-like team.
- Qualifications: Must be passionate about jewellery, watches, and providing excellent customer service.
The predicted salary is between 29700 - 36300 £ per year.
At Ace Jewelers, we live for our customers. Everyone at Ace Jewelers loves jewelry, watches, and gemstones. We treat people the way we want to be treated: with passion and lots of warmth.
Ace Jewelers is a family business. All Team Ace members are like family to each other, and this also applies to our customers. Our company was founded by David, a master diamond cutter and goldsmith with a passion for the craft. In 1975, he chose to name his company “Ace” instead of putting his own name on the storefront. Ace means both “to excel” and “to be the best at what you do” in English.
If you can turn your hobby into your profession, is it really work? All Team Ace members are passionate experts who have turned their passion into their profession. Do you also want to never work again? Then let us know why you think you belong in Team Ace. Tell us about your motivations, your passion, and your dreams!
We value that every person is an individual—just like every diamond is unique. We do require that you are deeply passionate about jewelry, watches & gemstones—and people.
Are you still not put off by our raw and honest introduction and think you fit into Team Ace? Then tell us why you are absolutely convinced of that. We promise to respond to every application within ten days.
The Ace Jewelers Group consists of a luxury jewelry showroom in Amsterdam & London and an international eBoutique owned by the Ben Joseph family. Two generations of jewelers and their teams strive to ensure that customers are always assisted professionally and courteously, both in person and online.
The sales team of Ace Jewellers, located in Mayfair (London, England), is looking for an enthusiastic, customer-friendly, and driven Private Client Advisor, M/F. It’s a hybrid role with flexible hours you set yourself: roughly 1/3 in the showroom, 1/3 at home and 1/3 on the road visiting clients.
Are you passionate about haute horlogerie, fine jewellery, and natural diamonds, and are you service-oriented, commercial, spontaneous, presentable, and passionate about sales? Then we are looking for you! We offer you a versatile position in a young, dynamic, friendly, driven, and above all enthusiastic team. You will also have the opportunity to further develop yourself!
Responsibilities:
- Contact with brands (B2B);
- Stock Management;
- Advising customers in-store, by phone, via social media, or by email;
- Presentable, customer-focused, commercial, and responsible;
- Excellent command of the English language, both spoken and written;
- Preferably residing in London or surrounding area.
Must have the right to work in the United Kingdom. We are unable to sponsor a visa.
Private Client Advisor (Haute Horlogerie) London Mayfair employer: Ace Jewelers
Ace Jewelers is a family business that prioritizes customer relationships, treating clients with warmth and passion. The company fosters a close-knit team environment where all members are considered family, enhancing the overall customer experience. With a strong focus on excellence in jewelry, watches, and gemstones, Ace Jewelers offers a unique workplace culture that values craftsmanship and personal connections.
StudySmarter Expert Advice🤫
We think this is how you could land Private Client Advisor (Haute Horlogerie) London Mayfair
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Ace Jewelers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Ace Jewelers!
We think you need these skills to ace Private Client Advisor (Haute Horlogerie) London Mayfair
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Ace Jewelers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Ace Jewelers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Ace Jewelers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Ace Jewelers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
