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- Tasks: Oversee daily operations, finance, and IT for a children's therapy practice.
- Company: Ace Children’s Occupational Therapy Ltd, a leading paediatric practice in Hampshire.
- Benefits: Competitive salary, 25 days leave, pension scheme, and flexible working hours.
- Why this job: Join a passionate team making a difference in children's lives while advancing your career.
- Qualifications: 5+ years in management, strong financial and IT skills, excellent communication.
- Other info: Opportunity for growth in a supportive and dynamic environment.
The predicted salary is between 35000 - 38000 £ per year.
Ace Children’s Occupational Therapy Ltd is a well-established private paediatric practice based in North East Hampshire, providing assessment and intervention services for children and young people aged 2 to 25 years. Following an internal promotion, we are now seeking an experienced Operations Manager to support the continued growth of the practice and oversee its day to day operational, financial and IT functions. This is a key role, working closely with the Practice Manager and senior leadership team to ensure the practice runs efficiently, compliantly and effectively.
About the role
The Operations Manager will take responsibility for the smooth running of the practice, with a particular focus on finance, IT and operational performance. Key responsibilities will include:
- Operations and administration
- Managing the day to day activities and performance of the Operations and QA team
- Reviewing processes and identifying efficiencies to improve productivity and reduce costs
- Overseeing procurement and managing supplier relationships
- Managing company policies, procedures and facilities including health and safety
- IT management
- Acting as the main point of contact for IT and telephony matters
- Managing system access, hardware, software and user permissions
- Liaising with external IT providers to resolve issues
- Supporting the rollout of new systems and upgrades
- Overseeing IT budgets, licences and information governance compliance
- Financial management
- Supporting budgets, P&L, cash flow and financial reporting
- Managing billing processes, utilisation targets and cost control
- Monitoring performance against financial targets and identifying improvement opportunities
- People management and leadership
- Managing recruitment, onboarding, appraisals and mandatory training
- Supporting staff wellbeing and promoting a positive workplace culture
- Acting as a key link between clinical and non-clinical teams
- Compliance and quality
- Ensuring regulatory and legal compliance including GDPR, DBS and professional standards
- Supporting audits, insurance requirements and complaint handling
- Contributing to business planning, development and growth initiatives
About you
You will be an experienced operations or management professional with strong organisational, financial and IT skills, confident managing multiple priorities in a fast paced environment. The successful candidate will ideally have:
- At least five years’ experience in a management or supervisory role
- Strong understanding of basic accountancy including P&L, payroll and expenses
- Advanced IT skills including Microsoft 365 and Excel with experience using pivot tables
- Experience of managing teams, performance reviews and appraisals
- Excellent communication skills and attention to detail
- Ability to manage external suppliers and service providers effectively
- Experience within healthcare, private practice, SEN or working with local authorities and schools would be advantageous but is not essential.
A full UK driving licence and access to a vehicle are required as the clinic is not accessible via public transport.
Benefits
- Salary of £35,000 to £38,000 depending on experience
- 25 days annual leave plus bank holidays
- Pension scheme
- Death in service benefit
- Health care and health insurance
- Office based role with home working available when required
- Flexible working hours between 8.30am and 5.30pm
Interested? Please apply with your latest CV.
Operations Manager in Surrey employer: Ace Childrens Occupational Therapy
Contact Detail:
Ace Childrens Occupational Therapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and operations sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Ace Children’s Occupational Therapy Ltd is all about providing top-notch services, so be ready to discuss how your experience aligns with their mission.
✨Tip Number 3
Show off your skills! Bring examples of how you've improved operational efficiency or managed teams effectively. Use specific metrics to demonstrate your impact – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Ace Children’s Occupational Therapy Ltd.
We think you need these skills to ace Operations Manager in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your relevant experience in managing operations, finance, and IT functions. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved processes or saved costs in previous roles. This helps us see the impact you can bring to our team.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A touch of warmth and authenticity can make your application stand out. We’re looking for someone who fits well with our culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Ace Childrens Occupational Therapy
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your financial acumen. Brush up on key financial concepts like P&L, cash flow, and budgeting. Be ready to discuss how you've managed these in previous roles and any specific examples of cost-saving measures you've implemented.
✨Showcase Your IT Savvy
With a focus on IT management, it's crucial to highlight your advanced skills in Microsoft 365 and Excel. Prepare to discuss any systems you've implemented or upgraded in the past, and how you liaised with IT providers to resolve issues. This will show that you're not just tech-savvy but also proactive.
✨Demonstrate Leadership Skills
The role requires strong people management abilities. Think of examples where you've successfully led a team, managed performance reviews, or improved workplace culture. Be ready to share how you support staff wellbeing and foster a positive environment, as this is key for the practice's success.
✨Understand Compliance and Quality Standards
Familiarise yourself with regulatory requirements relevant to healthcare, such as GDPR and DBS checks. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach audits and quality assurance in this new position.
