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- Tasks: Oversee daily operations, finance, and IT for a children's therapy practice.
- Company: Ace Children’s Occupational Therapy Ltd, a leading paediatric practice in Hampshire.
- Benefits: Competitive salary, 25 days leave, pension scheme, and flexible working hours.
- Why this job: Join a passionate team making a difference in children's lives while advancing your career.
- Qualifications: 5+ years in management, strong financial and IT skills, excellent communication.
- Other info: Office-based role with opportunities for home working and career growth.
The predicted salary is between 29000 - 32000 £ per year.
Ace Children’s Occupational Therapy Ltd is a well-established private paediatric practice based in North East Hampshire, providing assessment and intervention services for children and young people aged 2 to 25 years. Following an internal promotion, we are now seeking an experienced Operations Manager to support the continued growth of the practice and oversee its day to day operational, financial and IT functions. This is a key role, working closely with the Practice Manager and senior leadership team to ensure the practice runs efficiently, compliantly and effectively.
About the role
The Operations Manager will take responsibility for the smooth running of the practice, with a particular focus on finance, IT and operational performance. Key responsibilities will include:
- Operations and administration
- Managing the day to day activities and performance of the Operations and QA team
- Reviewing processes and identifying efficiencies to improve productivity and reduce costs
- Overseeing procurement and managing supplier relationships
- Managing company policies, procedures and facilities including health and safety
- IT management
- Acting as the main point of contact for IT and telephony matters
- Managing system access, hardware, software and user permissions
- Liaising with external IT providers to resolve issues
- Supporting the rollout of new systems and upgrades
- Overseeing IT budgets, licences and information governance compliance
- Financial management
- Supporting budgets, P&L, cash flow and financial reporting
- Managing billing processes, utilisation targets and cost control
- Monitoring performance against financial targets and identifying improvement opportunities
- People management and leadership
- Managing recruitment, onboarding, appraisals and mandatory training
- Supporting staff wellbeing and promoting a positive workplace culture
- Acting as a key link between clinical and non-clinical teams
- Compliance and quality
- Ensuring regulatory and legal compliance including GDPR, DBS and professional standards
- Supporting audits, insurance requirements and complaint handling
- Contributing to business planning, development and growth initiatives
About you
You will be an experienced operations or management professional with strong organisational, financial and IT skills, confident managing multiple priorities in a fast paced environment. The successful candidate will ideally have:
- At least five years’ experience in a management or supervisory role
- Strong understanding of basic accountancy including P&L, payroll and expenses
- Advanced IT skills including Microsoft 365 and Excel with experience using pivot tables
- Experience of managing teams, performance reviews and appraisals
- Excellent communication skills and attention to detail
- Ability to manage external suppliers and service providers effectively
- Experience within healthcare, private practice, SEN or working with local authorities and schools would be advantageous but is not essential.
- A full UK driving licence and access to a vehicle are required as the clinic is not accessible via public transport.
Benefits
- Salary of £35,000 to £38,000 depending on experience
- 25 days annual leave plus bank holidays
- Pension scheme
- Death in service benefit
- Health care and health insurance
- Office based role with home working available when required
- Flexible working hours between 8.30am and 5.30pm
Interested? Please apply with your latest CV.
Operations Manager... employer: Ace Childrens Occupational Therapy
Contact Detail:
Ace Childrens Occupational Therapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager...
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in Ace Children’s Occupational Therapy and how you can contribute to their mission.
✨Tip Number 3
Practice common interview questions, especially those related to operations management. We all know that confidence is key, so rehearse your answers until they feel natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Operations Manager...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your relevant experience in managing teams, financial oversight, and IT management. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or saved costs in previous roles. This helps us see the impact you can bring to our practice.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. A bit of warmth and authenticity can make your application stand out. We’re looking for someone who fits well with our team culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ace Childrens Occupational Therapy
✨Know the Company Inside Out
Before your interview, make sure you research Ace Children’s Occupational Therapy Ltd thoroughly. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Financial Acumen
Since the Operations Manager role involves financial management, be prepared to discuss your experience with budgets, P&L, and cash flow. Bring specific examples of how you've improved financial performance in previous roles, as this will demonstrate your capability in handling the financial aspects of the position.
✨Highlight Your IT Skills
With a focus on IT management, it's crucial to showcase your advanced IT skills, especially with Microsoft 365 and Excel. Be ready to discuss any relevant projects where you've managed IT systems or resolved technical issues, as this will illustrate your ability to handle the IT responsibilities of the role.
✨Demonstrate Leadership and Team Management
As an Operations Manager, you'll need to manage teams effectively. Prepare to talk about your leadership style, how you've handled performance reviews, and any initiatives you've implemented to promote staff wellbeing. This will help convey your suitability for managing both clinical and non-clinical teams.
