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- Tasks: Lead daily operations, finance, and IT for a thriving children's therapy practice.
- Company: Ace Children’s Occupational Therapy Ltd, a well-established paediatric practice.
- Benefits: Competitive salary, 25 days leave, pension scheme, and flexible working hours.
- Why this job: Make a real difference in children's lives while developing your management skills.
- Qualifications: 5+ years in management, strong financial and IT skills required.
- Other info: Join a supportive team with opportunities for growth and development.
The predicted salary is between 35000 - 38000 £ per year.
Ace Children’s Occupational Therapy Ltd is a well-established private paediatric practice based in North East Hampshire, providing assessment and intervention services for children and young people aged 2 to 25 years.
Following an internal promotion, we are now seeking an experienced Operations Manager to support the continued growth of the practice and oversee its day to day operational, financial and IT functions. This is a key role, working closely with the Practice Manager and senior leadership team to ensure the practice runs efficiently, compliantly and effectively.
About the role
The Operations Manager will take responsibility for the smooth running of the practice, with a particular focus on finance, IT and operational performance. Key responsibilities will include:
- Operations and administration
- Managing the day to day activities and performance of the Operations and QA team
- Reviewing processes and identifying efficiencies to improve productivity and reduce costs
- Overseeing procurement and managing supplier relationships
- Managing company policies, procedures and facilities including health and safety
- IT management
- Acting as the main point of contact for IT and telephony matters
- Managing system access, hardware, software and user permissions
- Liaising with external IT providers to resolve issues
- Supporting the rollout of new systems and upgrades
- Overseeing IT budgets, licences and information governance compliance
- Financial management
- Supporting budgets, P&L, cash flow and financial reporting
- Managing billing processes, utilisation targets and cost control
- Monitoring performance against financial targets and identifying improvement opportunities
- People management and leadership
- Managing recruitment, onboarding, appraisals and mandatory training
- Supporting staff wellbeing and promoting a positive workplace culture
- Acting as a key link between clinical and non-clinical teams
- Compliance and quality
- Ensuring regulatory and legal compliance including GDPR, DBS and professional standards
- Supporting audits, insurance requirements and complaint handling
- Contributing to business planning, development and growth initiatives
About you
You will be an experienced operations or management professional with strong organisational, financial and IT skills, confident managing multiple priorities in a fast paced environment. The successful candidate will ideally have:
- At least five years’ experience in a management or supervisory role
- Strong understanding of basic accountancy including P&L, payroll and expenses
- Advanced IT skills including Microsoft 365 and Excel with experience using pivot tables
- Experience of managing teams, performance reviews and appraisals
- Excellent communication skills and attention to detail
- Ability to manage external suppliers and service providers effectively
- Experience within healthcare, private practice, SEN or working with local authorities and schools would be advantageous but is not essential.
- A full UK driving licence and access to a vehicle are required as the clinic is not accessible via public transport.
Benefits
- Salary of £35,000 to £38,000 depending on experience
- 25 days annual leave plus bank holidays
- Pension scheme
- Death in service benefit
- Health care and health insurance
- Office based role with home working available when required
- Flexible working hours between 8.30am and 5.30pm
Interested? Please apply with your latest CV.
Operations Manager in Crondall employer: Ace Childrens Occupational Therapy
Contact Detail:
Ace Childrens Occupational Therapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Crondall
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and operations sectors. You never know who might have a lead on that perfect Operations Manager role. Plus, personal recommendations can really make you stand out!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, mission, and recent developments. This will help us tailor your responses and show that you're genuinely interested in Ace Children’s Occupational Therapy Ltd.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for management roles, especially around finance and IT. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate candidates who want to make a difference in the lives of children and young people.
We think you need these skills to ace Operations Manager in Crondall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your relevant experience in managing teams, financial oversight, and IT skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Skills: Don’t forget to showcase your organisational and communication skills. We’re looking for someone who can manage multiple priorities effectively, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ace Childrens Occupational Therapy
✨Know Your Numbers
As an Operations Manager, you'll need to be comfortable with financials. Brush up on your understanding of P&L statements, cash flow, and budgeting. Be ready to discuss how you've managed finances in previous roles and any strategies you've implemented to improve financial performance.
✨Showcase Your IT Savvy
With a focus on IT management, it's crucial to demonstrate your advanced IT skills. Familiarise yourself with Microsoft 365 and Excel, especially pivot tables. Prepare examples of how you've successfully managed IT systems or resolved technical issues in the past.
✨Highlight Your Leadership Style
You'll be managing teams, so be prepared to talk about your leadership approach. Share specific examples of how you've supported staff wellbeing, conducted appraisals, or fostered a positive workplace culture. This will show that you can effectively lead and motivate a team.
✨Understand Compliance and Quality Standards
Compliance is key in healthcare settings. Make sure you understand relevant regulations like GDPR and how they apply to the role. Be ready to discuss your experience with audits, insurance requirements, and how you've handled complaints or quality assurance in previous positions.
