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- Tasks: Oversee daily operations, finance, and IT for a children's therapy practice.
- Company: Ace Children’s Occupational Therapy Ltd, a leading paediatric practice in Hampshire.
- Benefits: Competitive salary, 25 days leave, pension scheme, and flexible working hours.
- Why this job: Join a passionate team making a difference in children's lives while advancing your career.
- Qualifications: 5+ years in management, strong financial and IT skills, excellent communication.
- Other info: Office-based role with opportunities for home working and professional growth.
The predicted salary is between 35000 - 38000 £ per year.
Ace Children’s Occupational Therapy Ltd is a well-established private paediatric practice based in North East Hampshire, providing assessment and intervention services for children and young people aged 2 to 25 years. Following an internal promotion, we are now seeking an experienced Operations Manager to support the continued growth of the practice and oversee its day to day operational, financial and IT functions. This is a key role, working closely with the Practice Manager and senior leadership team to ensure the practice runs efficiently, compliantly and effectively.
About the role
The Operations Manager will take responsibility for the smooth running of the practice, with a particular focus on finance, IT and operational performance. Key responsibilities will include:
- Operations and administration
- Managing the day to day activities and performance of the Operations and QA team
- Reviewing processes and identifying efficiencies to improve productivity and reduce costs
- Overseeing procurement and managing supplier relationships
- Managing company policies, procedures and facilities including health and safety
- Acting as the main point of contact for IT and telephony matters
- Managing system access, hardware, software and user permissions
- Liaising with external IT providers to resolve issues
- Supporting the rollout of new systems and upgrades
- Overseeing IT budgets, licences and information governance compliance
- Supporting budgets, P&L, cash flow and financial reporting
- Managing billing processes, utilisation targets and cost control
- Monitoring performance against financial targets and identifying improvement opportunities
- Managing recruitment, onboarding, appraisals and mandatory training
- Supporting staff wellbeing and promoting a positive workplace culture
- Acting as a key link between clinical and non-clinical teams
- Ensuring regulatory and legal compliance including GDPR, DBS and professional standards
- Supporting audits, insurance requirements and complaint handling
- Contributing to business planning, development and growth initiatives
About you
You will be an experienced operations or management professional with strong organisational, financial and IT skills, confident managing multiple priorities in a fast paced environment. The successful candidate will ideally have:
- At least five years’ experience in a management or supervisory role
- Strong understanding of basic accountancy including P&L, payroll and expenses
- Advanced IT skills including Microsoft 365 and Excel with experience using pivot tables
- Experience of managing teams, performance reviews and appraisals
- Excellent communication skills and attention to detail
- Ability to manage external suppliers and service providers effectively
- Experience within healthcare, private practice, SEN or working with local authorities and schools would be advantageous but is not essential.
- A full UK driving licence and access to a vehicle are required as the clinic is not accessible via public transport.
Benefits
- Salary of £35,000 to £38,000 depending on experience
- 25 days annual leave plus bank holidays
- Pension scheme
- Death in service benefit
- Health care and health insurance
- Office based role with home working available when required
- Flexible working hours between 8.30am and 5.30pm
Interested? Please apply with your latest CV.
Locations
Operations Manager in Crondall, Hampshire employer: Ace Childrens Occupational Therapy
Contact Detail:
Ace Childrens Occupational Therapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Crondall, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and operations sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their values, recent projects, and challenges they face. This will help us stand out as a candidate who truly cares.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will boost our confidence and help us articulate our experience and skills effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show our enthusiasm for the role. Plus, it keeps us on their radar!
We think you need these skills to ace Operations Manager in Crondall, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your relevant experience in managing teams, financial oversight, and IT skills. We want to see how your background aligns with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved processes or saved costs in previous roles. This helps us see the impact you can bring to our team.
Keep It Professional Yet Personal: While we love professionalism, don’t be afraid to let your personality shine through! A touch of warmth and authenticity can make your application stand out. Remember, we’re looking for someone who fits well with our culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Ace Childrens Occupational Therapy
✨Know the Company Inside Out
Before your interview, make sure you research Ace Children’s Occupational Therapy Ltd thoroughly. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Financial Acumen
Since the Operations Manager role involves financial management, be prepared to discuss your experience with budgets, P&L, and cash flow. Bring specific examples of how you've improved financial performance in previous roles, as this will demonstrate your capability in handling the financial aspects of the position.
✨Highlight Your IT Skills
With a focus on IT management, it's crucial to showcase your advanced IT skills, especially with Microsoft 365 and Excel. Be ready to discuss any relevant projects where you've successfully managed IT systems or resolved technical issues, as this will illustrate your problem-solving abilities.
✨Demonstrate Leadership and Team Management
As an Operations Manager, you'll be managing teams and ensuring a positive workplace culture. Prepare to share your experiences in team management, including recruitment, appraisals, and promoting staff wellbeing. Highlighting your leadership style and how you foster collaboration will resonate well with the interviewers.
